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Digital Product Owner - Iberia

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Hiscox USA

28d ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
    Product
  • Quick Apply

AI generated summary

  • You must be results-driven, proactive, customer-focused, and possess excellent communication skills. Experience in Agile, process refinement, and strong problem-solving abilities are essential.
  • You will manage a team, define user stories, own product direction, prioritize backlog, support testing, streamline processes, and maintain communication with stakeholders.

Requirements

  • Must haves
  • Passionate about delivering exceptional customer service
  • Results driven, with the energy and determination to succeed in a fast-paced environment where the pace of response and leadership is critical to success
  • A proactive approach and a ‘can do’ attitude
  • Excellent communication and interpersonal skills with the ability to diffuse difficult situations
  • Creative, proactive, logical and innovative and will not just accept the status quo
  • Comfortable with engaging directly with our broker/insured who are the end users of our applications
  • Experience in setting up and constantly refining processes and procedures
  • Can demonstrate ability to prioritise and organise workload to meet tight deadlines
  • Evaluate the implications of various options before deciding and take accountability for decisions
  • Experience of working in an Agile organisation
  • Excellent English written and verbal communication skills, capable of working with people at all levels within and external to the business
  • Ability to combine “soft” influencing, persuasion and consultancy skills with “leadership” qualities that encourage business leaders to positively respond to questions, and requests to meet deadlines
  • Have well developed analytical, problem solving and root cause identification skills
  • Experience of working within a newly formed team, driving stability, performance & individuals’ development
  • Nice to have
  • Understanding of Insurance processes and terminology is an advantage
  • Speak Spanish would be a real advantage

Responsibilities

  • Manage a team of 3 Business Analyst
  • Works in collaboration with the Digital Value Stream Sponsor and Business Analysts to define Epics, MVPs and user stories
  • Owns the user experience and product direction for their platform/application
  • Acts as the primary business representative to Value Stream(s) to connect business and technology
  • Is empowered to make on-the-spot decisions on scope and requirements
  • Is responsible for the product backlog, story prioritisation and acceptance criteria
  • Works with Solution Architects, Developers and Business Analysts to plan sprints
  • Have a thorough understanding of digital processes and be able to identify areas for process improvement
  • Support process streamlining and standardization
  • Build strong productive customer focused relationships with the Business, the Squad and third parties
  • Needs to be an independent thinker, and a key contributor in supporting the project management towards successful delivery of projects
  • Holding requirements gathering sessions, capturing meeting minutes, following up on action items, reporting backlog status, and ownership of product documentation
  • Managing scope creep and clearly communicating with stakeholders on feasibility and effort analysis
  • Reviewing test cases and test plans from the System Test team, negotiate testing scope and timelines, review test scripts, review defects raised
  • Driving the UAT with the business users, which includes performing some parts of the UAT, providing test scenarios and training to the business users, reviewing defects raised
  • Maintaining risks and issues logs and actively managing the mitigation strategies

FAQs

What is the job title for this position?

The job title is Digital Product Owner - Iberia.

What type of employment is being offered?

This is a permanent position.

Where is the Hiscox office located for this position?

The Hiscox office for this position is located in Lisbon, Portugal.

How many professionals work in the Lisbon office?

Approximately 500 professionals representing 29 diverse nationalities work in the Lisbon office.

What is the standard workweek for employees at Hiscox?

Employees are provided with a 35-hour workweek.

Is there an option for flexible work arrangements?

Yes, there is an option for a hybrid working schedule.

What does the role of Digital Product Owner involve?

The Digital Product Owner is responsible for shaping and directing the development of products/services to maximize business value, managing a team, and prioritizing work.

How many Business Analysts will the Digital Product Owner manage?

The Digital Product Owner will manage a team of 3 Business Analysts.

What are some key responsibilities of the Digital Product Owner?

Key responsibilities include managing the product backlog, collaborating with stakeholders, ensuring the user experience, and supporting user acceptance testing (UAT).

What qualifications or qualities are required for this position?

Candidates should have a proactive approach, excellent communication skills, the ability to engage directly with users, and experience in an Agile environment.

Is knowledge of insurance processes and terminology required for this role?

Understanding of insurance processes and terminology is an advantage but not mandatory.

Is speaking Spanish advantageous for this position?

Yes, speaking Spanish would be a real advantage for this position.

What benefits does Hiscox offer to its employees?

Hiscox offers a healthy work-life balance, 25 days of holiday plus 2 additional Hiscox Days, health insurance, gym allowance, pension plan, and sabbatical leave after 5 years.

What type of company culture does Hiscox promote?

Hiscox promotes a culture of team spirit and open communication, providing many opportunities to engage with colleagues.

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Hiscox USA

Encourage Courage

Finance
Industry
1001-5000
Employees
1901
Founded Year

Mission & Purpose

Hiscox USA is a growing specialty insurance company with offices across the US. Hiscox USA is part of the $3 billion Hiscox Group, with over 100 years of history and 31 offices in 14 countries worldwide. We Encourage Courage among our customers, partners and employees and challenge US businesses to do more and be more. Hiscox USA's portfolio of specialty risk solutions include insurance covering a broad spectrum of professional E&O, GL, cyber & data security, media liability, entertainment production risks, D&O and management liability, crime, kidnap & ransom, terrorism and commercial property products.