FAQs
What is the main responsibility of a Digital Rights Operations Agent?
The main responsibility of a Digital Rights Operations Agent is to review content on the internet to ensure it complies with the client's policies and guidelines.
What tasks are involved in the role of a DRO Agent?
DRO Agents are responsible for processing and reviewing flagged accounts, investigating inquiries of an urgent or sensitive nature, and coordinating with client subject matter experts to respond to escalations.
How long is the contract for the Digital Rights Operations CL13 position?
The contract for the Digital Rights Operations CL13 position is for 12 months, as it is a maternity leave secondment.
What language proficiency is required for the Digital Rights Operations CL13 role?
Spanish language proficiency is required for the Digital Rights Operations CL13 role.
How does a Digital Rights Operations Agent handle potential policy violations in reviewed content?
DRO Agents are tasked with ensuring that there are no violations of policies in the content they review, and they must take appropriate action if any violations are found.