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Digital Sales Representative

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Fedex

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Pittsburgh

AI generated summary

  • You need a bachelor’s degree or 4 years of B2B sales experience, 2 years with the company, ability to travel, and proficiency in MS Suite, CRM, and video conferencing.
  • You will develop new business, maintain existing accounts, analyze customer needs, collaborate with internal teams, and engage with customers to enhance their understanding and utilization of services.

Requirements

  • Bachelor's degree/equivalent or four (4) years of business-to-business sales experience or two (2) years of the Company's business-to-business sales experience required.
  • Ability to travel overnight as required.
  • Moderate travel required.
  • Successfully leveraging technology (MS Suite, CRM, video conferencing) to maximize the impact of communication and to effectively research and engage aligned accounts.

Responsibilities

  • Develops new business and grows revenue by identifying potential new customers, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives, analyzing customer needs, and developing and implementing solutions.
  • Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
  • Coordinates and collaborates with internal teams, such as sales counterparts as well as other internal partners to provide a seamless and outstanding customer experience.
  • Regularly engages with customers to ensure customer understanding of service offerings and to maximize customer utilization of products and services.
  • Takes initiative to lead internal teams and demonstrates organization, discipline, and adaptability.
  • Performs other duties as assigned.

FAQs

What is the primary responsibility of a Digital Sales Representative?

The primary responsibility is to develop business through outbound calls to small and medium-sized businesses and to acquire volume from new customers by engaging in conversations with decision makers.

What kind of training and support will I receive in this position?

You will receive sales education and training, along with ongoing coaching and support to equip you for success.

What qualifications are required for this role?

A Bachelor's degree or equivalent, or four years of business-to-business sales experience, or two years of the company's business-to-business sales experience is required.

Are there any preferred qualifications for the Digital Sales Representative position?

Yes, preferred qualifications include successfully leveraging technology (like MS Suite, CRM, and video conferencing) to maximize communication impact and effectively research and engage aligned accounts.

Is travel required for this role?

Yes, moderate travel is required, including the ability to travel overnight as needed.

What is the work schedule for the Digital Sales Representative?

The work schedule is hybrid, with in-office work required Monday through Thursday and remote work on Friday.

How does the company ensure equal employment opportunities?

The company provides equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, along with reasonable accommodations for qualified individuals with disabilities.

What benefits or policies does the company have in place regarding employee rights?

The company follows federal laws including Equal Employment Opportunity, FMLA, and Pay Transparency policies, and is a participant in the E-Verify program.

Can I expect ongoing communication with customers in this role?

Yes, regular engagement with customers is expected to ensure understanding of service offerings and maximize the utilization of products and services.

Does this position involve collaboration with internal teams?

Yes, the role involves coordinating and collaborating with internal teams to provide a seamless and outstanding customer experience.

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Fedex

Transportation
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.