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Digital Technology Specialist - Modern Work & Cpilot

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Microsoft

18d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    IT & Cybersecurity
  • Dublin

AI generated summary

  • You need relevant Microsoft certifications or a Bachelor's in a related field, experience in technical pre-sales, and knowledge of cloud/hybrid infrastructures. Fluency in English is essential.
  • You will engage with customers, facilitate technical engagements, deliver demonstrations, conduct training sessions, and mentor in the tech community while building domain knowledge in Microsoft solutions.

Requirements

  • Relevant certifications from Microsoft or competitive platforms AND technical pre-sales or technical consulting experience.
  • OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience
  • OR equivalent experience
  • Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
  • Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)
  • Language Skills: English
  • Position is based in: Dublin, Ireland

Responsibilities

  • You will engage with customer technical decision makers and anticipate customer needs and issues proactively through data gathering.
  • Engage in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process as well as share competitive insights from customer sessions with colleagues and escalate/resolve competitive situations to influence compete strategies.
  • You will provide strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.
  • You will identify and apply your knowledge of Microsoft 365 & Copilot to oversee customer demonstrations (e.g. Product walkthroughs, Scenario based presentations, running through Q&A sessions etc) based on specific asks by our customers in our initial sales engagements. Leverage partner/customer teams as needed to prove capabilities and integration into customer environment. Review partner demonstrations and provides feedback to ensure alignment with Microsoft standards.
  • You will build your readiness plan and proactively identify learning gaps. Grow domain knowledge and practice expertise by communicating with customers, partners and senior colleagues to expand knowledge of architecture.
  • You will conduct group training or one-to-many events (e.g., workshops, Webinars) or leverage existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products.
  • You will monitor and respond to internal and external tech community posts, attend community calls, sessions, hackathon, etc., and act as a mentor for your technology area and contribute and participate in Customer Executive Briefing Center sessions.

FAQs

What is the primary purpose of the Digital Technology Specialist role?

The primary purpose is to empower customers through the Microsoft cloud, helping them achieve their business objectives with best-in-class digital engagement and partner co-selling.

Is the role customer-focused?

Yes, the role involves engaging with customers' technical decision makers and anticipating their needs and issues proactively.

What qualifications are required for this position?

Required qualifications include relevant Microsoft certifications or equivalent experience, technical pre-sales or technical consulting experience, or a Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field with relevant experience.

What type of skills or expertise is preferred for candidates?

Additional preferred qualifications include experience with cloud and hybrid infrastructure, architecture designs, migrations, and various relevant Microsoft or industry certifications.

Are language skills important for this role?

Yes, proficiency in English is required for effective communication.

What are the main responsibilities of the Digital Technology Specialist?

Responsibilities include engaging with customers, facilitating technical engagements, providing strategic technical input, conducting training, and monitoring tech community posts among others.

Where is this position based?

The position is based in Dublin, Ireland.

Is there a focus on diversity and inclusion within the organization?

Yes, the organization emphasizes diversity and inclusivity, along with wellbeing, sustainability, and learning as part of its culture.

How flexible is the work environment for this role?

The role is flexible, allowing for up to 50% remote work from home.

What opportunities for career growth does this role provide?

This role offers opportunities to accelerate career growth, enhance solution sales and collaboration skills, and deepen cloud expertise.

Microsoft

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.