FAQs
What will the Director of Care Coordination be responsible for?
The Director of Care Coordination will be responsible for building strategies aligned with hospital goals, overseeing compliance with care management programs, ensuring timely patient throughput, and utilizing data to drive departmental performance.
What qualifications are required for this position?
A Bachelor's in Nursing or a Master's in Social Work is required. A Master's in Public Health or a Master's in Health Administration is preferred.
What certifications do I need to hold for this role?
You are required to hold a Lic Clinical Social Worker GA, Lic Master Social Worker GA, or RN - Multi-state Compact, as well as a Basic Life Support (BLS) certification upon hire.
How many years of experience are needed for this position?
A minimum of 3 years of management experience in case management or quality and patient safety is required, along with at least 6 years of experience in a hospital environment.
What skills are essential for the Director of Care Coordination?
Essential skills include excellent organizational, verbal, and written communication skills, the ability to manage and analyze data, handle change, perform critical analysis, and mentor direct reports.
Will there be opportunities for staff development and mentoring?
Yes, the Director will play a key role in the retention, professional development, and performance review of staff, including mentoring and coaching.
Is experience in clinical practice necessary?
Yes, clinical practice experience in the licensed field is required for this position.
Will the Director collaborate with other departments?
Yes, the Director will collaborate with other key departments to identify and eliminate barriers that drive throughput delays.
What are the expectations for performance improvement initiatives?
The Director is expected to address barriers to care management outcomes, such as length of stay and readmissions, and drive performance improvement initiatives to align with targeted goals.
What role does the Director play in departmental budgets?
The Director will be responsible for departmental budgets and ensuring financial performance related to payer authorization processes.