FAQs
What qualifications are required for the Director of Care Coordination position?
A Bachelor's in Nursing or a Master's in Social Work is required, with a preference for a Master's in Public Health or Health Administration.
What licenses and certifications are needed for this role?
Candidates must hold a Lic Clinical Social Worker GA, Lic Master Social Worker GA, or be a Registered Nurse (Single State) or RN - Multi-state Compact. Basic Life Support (BLS) Instructor certification is also required.
What is the minimum experience required for this position?
A minimum of 3 years of management experience in multidisciplinary staff within case management or quality and patient safety is required, along with at least 6 years of experience in a hospital environment.
What skills are essential for success in this role?
Essential skills include excellent organizational, verbal, and written communication skills, independent and self-directed work ethic, strong data management and analytical abilities, and knowledge of management practices and procedures.
Will the Director of Care Coordination collaborate with other departments?
Yes, the Director will collaborate with physicians and other departmental leaders to address barriers to care management outcomes and work on improving departmental performance.
Is experience in case management and/or social work necessary?
Yes, experience in case management and/or social work is required for this position.
What role does the Director of Care Coordination play in staff development?
The director will be involved in mentoring, coaching, conducting performance appraisals, and overseeing recruitment as well as participation in departmental budgets.
How important is data management in this role?
Data management is crucial, as the director must manage, interpret, and share performance data to drive initiatives and align performance with targeted goals.
Is there an emphasis on patient throughput and care utilization in this position?
Yes, the Director of Care Coordination will focus on timely patient throughput and appropriate care utilization as part of the care management program.
What level of supervision experience is preferred for candidates?
Candidates should demonstrate strong supervisory experience with a proven track record in managing multidisciplinary teams.