FAQs
What is the primary focus of the Director - Colleague Strategic Partner role?
The primary focus is to support the Global Merchant and Network Services organization by providing high impact consultation, improving colleague experience, and nurturing talent to achieve strategic business goals.
What qualifications are required for this position?
A Bachelor’s degree in Business Administration, Human Resources, or a related field, along with approximately 5+ years of related experience.
Is experience in multiple HR areas necessary?
Yes, knowledge of various HR subject areas, including employee relations, talent management, inclusion and diversity, organizational effectiveness, compensation, and leadership development, is essential.
What type of leadership experience is preferred?
Preferred candidates should demonstrate strategic thinking, business acumen, and the ability to develop ideas that drive meaningful colleague experiences and competitive advantage.
What is the salary range for this role?
The salary range is between $130,000.00 to $205,000.00 annually, plus bonus and equity, depending on location and experience.
What kind of benefits are offered to employees?
Benefits include competitive salaries, bonus incentives, a 6% company match on retirement savings, comprehensive medical and insurance coverage, parental leave, wellness programs, and career development opportunities.
How does American Express promote inclusion and diversity?
The role involves integrating inclusive leadership behaviors and ensuring a diverse workforce that reflects the company's customer base and communities.
What is the working model for this role?
The working model can be hybrid, onsite, or fully virtual, depending on the role and business needs.
Does American Express provide support for mental health?
Yes, there is free and confidential counseling support through the Healthy Minds program to promote mental well-being.
Can colleagues participate in talent assessments?
Yes, the Director will lead business partners through the mid-year talent assessment process and career development initiatives.