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Director - Colleague Strategic Partner - HR Business Partner

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • New York

AI generated summary

  • You need a Bachelor’s degree in a relevant field, 5+ years of experience, knowledge in HR areas, strategic thinking, strong business acumen, and intellectual curiosity.
  • You will consult with leaders on talent strategy, drive organizational change, enhance colleague engagement, manage performance standards, and develop inclusive solutions using data insights.

Requirements

  • Minimum Qualifications
  • · A dedication to continuous learning demonstrated through education e.g., a Bachelor’s degree in Business Administration, Human Resources, or a related field, followed by approximately 5+ years of related experience.
  • · Knowledge of multiple CEG/HR subject areas, including employee relations, talent management, inclusion and diversity, organizational effectiveness, compensation, and leadership development.
  • Preferred Qualifications
  • · Strategic thinking: develop ideas that drive meaningful colleague experiences and competitive advantage, staying steps ahead of business strategy.
  • · Business acumen: understand our business strategy, plans, and the impact of internal and external factors.
  • · Intellectual courage and curiosity.

Responsibilities

  • Providing high impact consultation and solutions to our business leaders using a practical and data-driven approach.
  • Engaging actively in organizational effectiveness and change efforts, serving as the expert in how change is led and sustained
  • Building and leading a talent strategy that drives business performance, nurtures a culture that supports agility, and develops leaders who can lead, manage, and sustain change
  • Setting and holding a high bar for performance by defining high/low performance and holding leaders accountable to managing their talent against these standards
  • Lead their business partners through the mid-year talent assessment process and career development
  • Understanding and improving the ‘moments that matter’ in the careers of our colleagues.
  • Being proactive in the development, engagement, retention and succession of critical talent.
  • Ensuring colleague growth, including senior leaders, through performance and developmental feedback.
  • Integrating inclusive leadership behaviors and ensuring a diverse workforce that is representative of our customers and the communities in which we operate.
  • Providing insights to senior leadership to define, communicate and embed the business strategy.
  • Develop products, processes and tools informed by colleague data and insights. Co-creating with business leaders and CEG colleagues to ensure the solutions meet business needs.

FAQs

What is the primary focus of the Director - Colleague Strategic Partner role?

The primary focus is to support the Global Merchant and Network Services organization by providing high impact consultation, improving colleague experience, and nurturing talent to achieve strategic business goals.

What qualifications are required for this position?

A Bachelor’s degree in Business Administration, Human Resources, or a related field, along with approximately 5+ years of related experience.

Is experience in multiple HR areas necessary?

Yes, knowledge of various HR subject areas, including employee relations, talent management, inclusion and diversity, organizational effectiveness, compensation, and leadership development, is essential.

What type of leadership experience is preferred?

Preferred candidates should demonstrate strategic thinking, business acumen, and the ability to develop ideas that drive meaningful colleague experiences and competitive advantage.

What is the salary range for this role?

The salary range is between $130,000.00 to $205,000.00 annually, plus bonus and equity, depending on location and experience.

What kind of benefits are offered to employees?

Benefits include competitive salaries, bonus incentives, a 6% company match on retirement savings, comprehensive medical and insurance coverage, parental leave, wellness programs, and career development opportunities.

How does American Express promote inclusion and diversity?

The role involves integrating inclusive leadership behaviors and ensuring a diverse workforce that reflects the company's customer base and communities.

What is the working model for this role?

The working model can be hybrid, onsite, or fully virtual, depending on the role and business needs.

Does American Express provide support for mental health?

Yes, there is free and confidential counseling support through the Healthy Minds program to promote mental well-being.

Can colleagues participate in talent assessments?

Yes, the Director will lead business partners through the mid-year talent assessment process and career development initiatives.

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.