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Director, Commercial Operations - Tissue & Organ Transport

  • Job
    Senior Level
  • Logistics
  • $95K - $115K
  • New York City, +3

AI generated summary

  • You need 8+ years logistics sales experience, Baccalaureate degree, knowledge of Dangerous Goods/Restricted Article Regulations. Target CMOs, CROs, Labs, pharmaceutical, biotech companies.
  • You will oversee customer accounts, create sales strategies, support client engagement, analyze industry changes, identify revenue opportunities, mentor on-site representatives, manage customer issues, develop business plans, coordinate global activities, and track progress through reporting.


  • 8+ years in the logistics industry, with extensive sales experience to CMOs, CROs, Central Labs, pharmaceutical, biotech, and personalized medicine companies.
  • Baccalaureate degree or equivalent work experience in logistics sales
  • Knowledge of Dangerous Goods/Restricted Article Regulations


  • Oversee customer accounts, relationships, and agreements regionally.
  • Create and execute high-level sales strategies with the account growth team.
  • Support client engagement through on-site meetings, reviewing deliverables, and participating in critical meetings.
  • Communicate with senior-level customers to assess satisfaction and manage accounts at risk.
  • Ensure effective allocation of resources for maximum profitability at tradeshows and events.
  • Maintain comprehensive knowledge of competitive products and industry changes, and develop response strategies.
  • Identify new revenue and margin opportunities.
  • Record all client interactions in the CRM system methodically.
  • Guide and mentor on-site representatives in business development.
  • Manage ongoing customer, commercial, platform engineering, and communication issues.
  • Develop business plans for each account, including sales growth, technology, market, competitive, and pricing strategies.
  • Develop yearly budgets to meet growth objectives.
  • Present and participate in quarterly business reviews and submit weekly reports on opportunities and meetings.
  • Coordinate global customer-based activities with other QIC/SCI sales organizations.a


What is the main responsibility of the Director of Commercial Operations in Tissue & Organ Transport at QuickSTAT?

The main responsibility of the Director of Commercial Operations in Tissue & Organ Transport at QuickSTAT is to proactively manage regional customer accounts, develop solution strategies, and maximize sales and profits.

We shape the world of logistics by connecting people and goods through innovative and sustainable logistics solutions.

Founded Year

Mission & Purpose

Kuehne + Nagel, a global logistics company with a significant presence in the UK, specialises in providing end-to-end logistics and supply chain solutions. Their core services encompass transportation, logistics, and supply chain management, offering tailored solutions for businesses across various industries. The ultimate mission of Kuehne + Nagel is to facilitate seamless global trade and commerce by optimising and enhancing the efficiency of supply chains. The company's purpose is to act as a strategic partner for its clients, delivering reliable and innovative logistics solutions that enable businesses to connect with markets, optimise distribution networks, and achieve operational excellence.