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Director Corporate Communications, Global Operations

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Carrier

9d ago

  • Job
    Full-time
    Expert Level
  • Marketing
  • Palm Beach Gardens

AI generated summary

  • You need 12-15 years of communication experience, an MBA, strong global experience, strategic thinking, event management skills, and proficiency in Microsoft and Adobe tools.
  • You will develop communication strategies, engage frontline employees, create executive content, enhance thought leadership, lead events, foster global collaboration, and oversee creative services.

Requirements

  • 15+ years of communications experience with a Bachelor’s degree OR 12+ years of communications experience with a Masters’ degree
  • Travel Required 20%
  • MBA
  • Global or multinational experience
  • Proven success as a strategic thought partner to executive leadership teams.
  • Experience managing communications for urgent, short-deadline projects and the flexibility to work after hours when necessary.
  • A results-driven, bias-for-action mindset.
  • Demonstrated experience engaging and empowering frontline employees through innovative communication strategies.
  • Exceptional written and verbal communication skills with the ability to simplify complex issues.
  • Strong executive presence, exceptional listening skills, and the ability to anticipate needs and prepare accordingly.
  • Expertise in managing large-scale events, including livestreamed global town halls.
  • Strong project management skills with a high level of organization and attention to detail.
  • Proficiency in Microsoft SharePoint, Word, PowerPoint, Excel, and Adobe Creative Suite, as well as LinkedIn.
  • A self-starter with the ability to work independently and deliver high-impact results while managing competing priorities.

Responsibilities

  • Communications Strategic Planning and Execution: Partner with senior leaders in Global Operations to develop and execute an enterprise-wide communications plan that aligns with organizational goals and amplifies the Operations strategy. Includes internal and external communications, crisis communications, and support for a robust calendar of operational meetings and events.
  • Frontline Engagement: Design and implement innovative strategies to reach and engage Carrier’s global operations workforce, with a focus on frontline employees. Lead global employee engagement campaigns that drive awareness and alignment with the Operations strategy and transformation initiatives.
  • Executive Messaging and Content Creation: Develop impactful executive messaging and deliverables such as leadership messages, video content, talking points, and more. Maintain an executive messaging editorial calendar to ensure a consistent cadence of communication that balances business priorities.
  • Thought Leadership: Identify opportunities to enhance Carrier’s leadership in areas such as innovation and operational efficiency and aligning with the broader corporate communications thought leadership program.
  • Event Leadership: Drive the development and execution of livestreamed Global Town Hall events for 20,000+ employees, ensuring a seamless and engaging experience.
  • Global Collaboration: Build strong professional relationships to ensure authenticity in communications and alignment with corporate and regional teams. Provide guidance and support for global and multinational audiences.
  • Creative Services Oversight: Coordinate the use of creative services, including graphic design, video production, and photography, to support communications needs.

FAQs

What is the primary responsibility of the Director of Corporate Communications for Global Operations?

The primary responsibility is to lead the development of an integrated communication strategy for Carrier’s Global Operations function, crafting and deploying compelling internal and external communications to amplify the Operations strategy.

What qualifications are required for this position?

The position requires 15+ years of communications experience with a Bachelor's degree, or 12+ years of communications experience with a Master's degree.

Is travel required for this role?

Yes, travel is required at a rate of approximately 20%.

What is the ideal background for candidates applying to this position?

The ideal candidates should have an MBA, global or multinational experience, and proven success as a strategic thought partner to executive leadership teams.

What types of communications will the Director be responsible for?

The Director will be responsible for internal and external communications, crisis communications, executive messaging, and content creation.

How will the role engage with frontline employees?

The role will design and implement innovative strategies to reach and engage Carrier’s global operations workforce, focusing on driving awareness and alignment with the Operations strategy and transformation initiatives.

What tools and software proficiency is preferred for this position?

Proficiency in Microsoft SharePoint, Word, PowerPoint, Excel, Adobe Creative Suite, and LinkedIn is preferred.

What personal traits should a candidate possess for this role?

A self-starter mindset, exceptional communication skills, strong project management skills, and the ability to work independently while managing competing priorities are essential traits.

What kind of events will the Director lead?

The Director will drive the development and execution of livestreamed Global Town Hall events for over 20,000 employees.

Does Carrier have an equal opportunity employment policy?

Yes, Carrier is an Equal Opportunity/Affirmative Action Employer, ensuring all qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other federally protected class.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.