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Director HR Operations

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The Coca-Cola Company

5d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Charlotte

AI generated summary

  • You need 5+ years in Master Data Management or HR Operations, experience in data standardization, leadership, SAP SuccessFactors, project management, and strong communication skills.
  • You will establish HR strategies, drive data governance, influence decisions, lead BI initiatives, develop policies, optimize operations, and manage HR vendor relationships for improved efficiency.

Requirements

  • 5+ years of proven Master Data Management design/implementation experience with org and personnel management, and/or 5+ years in HR Operations or support HR as a business partner.
  • Experience with data standardization and cleansing
  • Experience with directing teams to achieve their goals through metrics and accountability.
  • Experience in leading Master Data and Business Intelligence Strategy and Governance desired
  • Prior leadership of HR operational teams desired
  • Prior experience and knowledge of HR practices, policies, desired.
  • Experience with SAP SuccessFactors desired.
  • Master data maintenance experience, including quality control monitoring
  • Project management experience desired
  • Ability to establish relationships at all levels of the organization, based on proven execution resulting in confidence
  • Strong written, communication, facilitation, and presentation skills; to and or for all levels of audiences
  • Strong collaboration skills and influencing abilities
  • Coke system experience a plus
  • Bachelor’s degree (4 years)
  • Knowledge acquired through 5 to up to 7 years of work experience
  • Office environment

Responsibilities

  • Establish the strategies of the function to support the overall vision of HR, establishing the roadmap to achieve the strategies, and the metrics to track progress.
  • Work with key leaders to influence decisions to drive overall improvement of HR Operations through data governance, improved data integrity, data insights, and tier 1 support for our teammates.
  • Leverage SAP and data best practice guidelines; to provide proven insight and direction around how the data in the HR systems should be designed and utilized.
  • Lead the HR Data and BI Governance Committee, driving decisions around priorities, investments, and alignment to metric and data definitions.
  • Facilitate the creation of procedure documents to ensure data maintenance and Service Center processes are consistent and executed with excellence.
  • Propose, educate and influence the overall organization around the value of master data principles, master data standards/designs, usage, and downstream operational impacts
  • Develop and implement policies and standards related to master data; including, all HR data standards. Establishes quality control processes and provides guidance/support to the maintenance organization in executing the processes/reporting
  • Drive data and Service Center initiatives within the HR department and across the enterprise (i.e., data conversion/clean up projects/new HR services offered, etc.)
  • Identify ways to gain efficiencies in which the HR Operations team operate. Change the work from operational inputs to more strategic value-added efforts.
  • Facilitate the vendor management processes for all HR vendors, ensuring business reviews are conducted and contracts are reviewed and renegotiated upon renewal dates.

FAQs

What is the location for the Director HR Operations position?

The position is located in Charlotte.

What are the main responsibilities of the Director HR Operations?

The main responsibilities include leading the HR Data and Business Intelligence Governance Council, overseeing the HR Service Center Team, ensuring exemplary customer service, and driving continuous improvement in HR Operations.

What qualifications are required for this job?

A Bachelor’s degree (4 years) is required, along with 5+ years of proven Master Data Management design/implementation experience or 5+ years in HR Operations.

What preferred qualifications should candidates have?

Preferred qualifications include 5 to 7 years of work experience and knowledge of HR practices and policies.

What skills are necessary for this position?

Necessary skills include strong written and verbal communication, collaboration, influencing abilities, experience in data standardization, project management, and familiarity with SAP SuccessFactors.

Will the Director HR Operations have a team to manage?

Yes, the Director will oversee the HR Service Center Team and lead the HR Operations teams to ensure they meet their full potential.

What type of work environment can candidates expect?

Candidates can expect an office environment.

Are there opportunities for career advancement in this role?

Yes, the position offers career advancement and growth opportunities.

What benefits are offered to Full Time Teammates?

Benefits include paid training, paid time off, 401(k) with company matching, employee stock purchase plan, group health insurance, and life insurance options.

Is there a focus on data governance in this role?

Yes, the role emphasizes data governance, ensuring data integrity, and driving decisions related to HR data management.

The Coca-Cola Company

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

The Coca-Cola Company is a global beverage corporation that offers over 500 brands in more than 200 countries and territories, including well-known products such as Coca-Cola, Dasani, Fanta, and Sprite. Their ultimate mission is to refresh the world and inspire moments of optimism and happiness through their beverages. The company's purpose is to continually transform their portfolio by reducing sugar in their drinks, introducing innovative products, and minimising their environmental impact through initiatives like water replenishment and recycling. With their bottling partners, they employ over 700,000 people, contributing to economic opportunities in communities worldwide.