Logo of Huzzle

Home

Matches

Explore

Manage

Director Human Resource Services

image

Cleveland Clinic

25d ago

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • Cleveland

AI generated summary

  • You need a bachelor's in HR or related field, 8 years HR experience (3 in management), knowledge of labor laws, HR certification, and healthcare experience. Master's preferred.
  • You will lead HR services, drive process improvements, manage talent development, address employee issues, ensure compliance, and participate in leadership initiatives and committees.

Requirements

  • Bachelor’s degree in human resources, business, or related field
  • 8 years of progressive, related Human Resources experience inclusive of 3 years of management experience and/or experience coaching and mentoring leaders
  • In-depth knowledge of employment and labor laws (EEO, FLSA, OSHA, FMLA, ADA, NLRA, etc.)
  • Proficient in Microsoft Office applications (i.e. Outlook, Word, Excel, and PowerPoint)
  • Analytical skills in talent management, workforce planning, and HR strategy, including the ability to analyze and apply data measure performance and outcomes
  • Master's degree
  • Human Resources certification (Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP))
  • Healthcare experience
  • Ability to perform work in a stationary position for extended periods
  • Ability to travel throughout the hospital system and, in some locations, off-site
  • Ability to operate a computer and other office equipment
  • Ability to communicate and exchange accurate information
  • Follows standard precautions using personal protective equipment as required

Responsibilities

  • Uphold Cleveland Clinic mission, vision and values.
  • Establish Objectives & Key Results (OKRs) to communicate, measure and track key outcomes of the strategic plan.
  • Direct and oversee the work of HR Services employees.
  • Identify opportunities, make recommendations, and drive process improvement.
  • Understand, use, and interpret HR and business metrics to identify trends, problem solve and influence change.
  • Assess and elevate the level of talent on a continuous basis.
  • Provide structure and guidance for leadership development strategies within the organization.
  • Serve as a coach in efforts related to change management, engagement, team effectiveness, and leadership development.
  • Facilitate leadership development initiatives such as retreats, new leader assimilations, and team engagement activities.
  • Investigate complex employee complaints and make recommendations to senior leaders.
  • Navigate difficult discussions and complex situations to assist leadership with assessing performance deficiencies and developing plans to address.
  • Assess risk to organization for all issues related to employees and HR matters and offer sound recommendations to address.
  • Oversee that leaders are informed and compliant with organizational initiatives (e.g., annual performance reviews, merit, engagement, compliance, flu, etc.) and regulatory compliance.
  • Maintain regulatory knowledge and expertise.
  • Oversee collective bargaining agreement and relationship, contract interpretation, and contract negotiations, if applicable.
  • Participate in Institute/Division/Hospital leadership councils and committees as appropriate.

FAQs

What is the work schedule for the Director of Human Resource Services position?

The work schedule is from 8:00 am to 5:00 pm, during weekdays.

What qualifications are required for this role?

A bachelor's degree in human resources, business, or a related field, along with 8 years of progressive HR experience, including 3 years of management experience, is required.

Is healthcare experience preferred for this position?

Yes, healthcare experience is a preferred qualification for the ideal candidate.

What are the main responsibilities of the Director of Human Resource Services?

Key responsibilities include overseeing HR services employees, establishing Objectives & Key Results (OKRs), assessing talent, facilitating leadership development initiatives, and overseeing compliance with regulatory requirements.

What certifications are preferred for this position?

Preferred certifications include Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP), or SHRM Senior Certified Professional (SHRM-SCP).

Is travel required for this role?

Yes, the position requires the ability to travel throughout the hospital system and, in some locations, off-site.

What is the pay range for the Director of Human Resource Services position?

The pay range is $48.99 - $74.71 per hour, which may be clarified as hourly or salary during the recruitment process.

Are there opportunities for professional development in this role?

Yes, the Director of Human Resource Services will facilitate leadership development initiatives, providing opportunities for professional growth.

What personal protective equipment (PPE) is required for this position?

Standard precautions and personal protective equipment will be followed as required in accordance with organizational policies.

What skills are necessary for success in this role?

Key skills include analytical capabilities in talent management, workforce planning, and HR strategy, as well as strong communication and interpersonal skills for navigating complex discussions.

image

Cleveland Clinic

Your source for health news, tips and information from one of the nation’s top hospitals.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.