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Director of Demand Forecasting & Supply

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Zapp

Jun 21

Applications are closed

  • Job
    Full-time
    Expert Level
  • Logistics
  • London

Requirements

  • 10+ years in supply chain management, preferably in a fast-paced retail or grocery environment.
  • Strong leadership and decision-making skills with a focus on team development and collaboration.
  • In-depth knowledge of supply chain principles, logistics, inventory management, and distribution strategies.
  • Proficiency in data analysis, using analytics tools to drive strategic decision-making.
  • Excellent communication, negotiation, and problem-solving abilities.
  • Ability to thrive in a high-pressure, 24/7 operational environment.

Responsibilities

  • Lead demand forecasting at SKU level. Define strategy and execute on store-level SKU forecasting and cover levels, maximising product availability whilst minimising waste.
  • Plan for seasonality and special events and manage their impact on demand forecasts
  • Set, track and enforce KPIs for supplier service levels to maximise product availability.
  • Cultivate strong relationships with suppliers to secure high-quality products and reliable delivery schedules and supplier performance.
  • Oversee the operation of the distribution centre - set, track and enforce KPIs measuring DC productivity, stock control accuracy, and defect rates, Work with the third-party managing the DC to deliver high performance standards, supporting our network of retail stores.
  • Utilise data analytics and KPIs to assess supply chain performance and identify areas for improvement.
  • Implement innovative solutions and technologies to optimise the inventory forecasting, management and supply chain process.
  • Lead and mentor a diverse supply chain team, providing guidance, setting objectives, and fostering a culture of continuous improvement.
  • Collaborate cross-functionally with departments such as Operations, Finance, and Tech/Product to streamline processes and drive efficiency.
  • Ensure compliance with regulatory standards, safety protocols, and industry best practices in all supply chain activities.
  • Mitigate risks related to supply chain disruptions, developing contingency plans to maintain seamless operations.

FAQs

What experience is required for the Director of Demand Forecasting & Supply role?

The ideal candidate will possess extensive experience in demand forecasting, supplier service level and relationship management, stock control management, and a proven track record of optimising processes in a 24/7 online grocery and convenience retailer setting.

What is the primary focus of this role at Zapp?

The primary focus of this role is to lead the demand forecasting and inventory management operations of our 24/7 convenience/grocery business while ensuring high product availability and minimizing waste.

What is Zapp's position in the market?

Zapp is London’s leading digital-first, premium convenience retailer focused on delivering the best-in-class premium convenience proposition for our customers.

What skills are necessary to excel in this role?

Strong skills in demand forecasting, supplier service level and relationship management, stock control management, and a deep understanding of supply chain systems and technology are essential to excel in this role.

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Zapp

Transforming convenience retail

Retail & Consumer Goods
Industry
501-1000
Employees
2020
Founded Year

Mission & Purpose

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, and from founders to riders we are relentlessly focused on delighting our customers. We are backed by the worlds leading investors and our team has scale-up and exit experience at companies such as Amazon, Jumia, Deliveroo, Tesco, Stuart and Just Eat. If you’re ready to help build the world’s most customer-focused company, get in touch.