FAQs
What is the primary role of the Director of EC Digital Services?
The primary role is to lead the strategic development, execution, and ongoing enhancement of digital services across EC globally, while overseeing a diverse team of digital service professionals and ensuring effective implementation of digital solutions within operational projects.
What type of team will I be managing in this position?
You will be managing a large and diverse team of digital service professionals, focusing on innovation, collaboration, and high performance.
Is there a requirement for travel in this role?
Yes, the position requires extensive regional and international travel, estimated to be 30% or more.
What qualifications are required for this role?
A Bachelor's degree in business administration, Digital Technologies, Information Systems, Computer Science, Engineering, or a related field is required, along with 12+ years of experience in digital services or operations management, including at least 4 years in a senior leadership role.
What specific skills are essential for a successful candidate?
Essential skills include strong leadership and communication abilities, in-depth knowledge of operational and service management frameworks, experience with digital tools and platforms, excellent problem-solving skills, and financial acumen.
What is the work arrangement for this position?
The position offers a hybrid work arrangement that includes both office and remote work schedules.
How does the role interact with other teams within the organization?
The Director will collaborate closely with the Operations Director and senior leadership, working in tandem with cross-functional teams to integrate digital strategies and tools into projects.
What is the company culture like at AECOM?
AECOM fosters a culture of equity, diversity, and inclusion, encouraging employees to bring their whole selves to work and create transformational outcomes for clients.
Will I be responsible for budget management in this position?
Yes, the Director will oversee budget planning and management for digital services, ensuring cost-effective operations and alignment with financial goals.
Are there opportunities for professional development in this role?
Yes, AECOM promotes a culture of continuous learning and adaptation, providing opportunities for professional growth and skill enhancement within the organization.