Director of Human Resources - Elmhurst-57000-001

Mount Sinai Health System

1mo ago

Job
Full-time
Senior Level
Government & Politics
People, HR & Administration
Elmhurst

AI generated summary

You need a Master's degree or equivalent, 8 years in HR/Labor Relations in hospitals, PHR/SPHR preferred, strong Microsoft Office skills, and expertise in planning, productivity, and compliance.
You will oversee daily HR operations, manage labor relations, supervise staff, resolve grievances, lead negotiations, and ensure compliance with policies across affiliated hospitals.

Requirements

Master’s degree in Human Resources, Industrial & Labor Relations/related field or a combination of equivalent education and experience.
8 (eight) years of experience in Human Resources, Labor Relations in hospital required. Experience in strategic planning and execution, formulating policy, building and developing financial plans, managing resources and leading successful teams.
PHR or SPHR preferred.
Intermediate level of Microsoft Office Suite required.
Planning and Organization-Understands performance goals and expectations, establishes priorities and works accordingly, demonstrates good follow-through, adheres to deadlines and keeps supervisor updated regarding work status and potential issues.
Productivity-Works effectively and efficiently, able to work on several things at once while maintaining expected productivity outcomes. Meets established productivity goals without sacrificing quality.
Organizational Understanding-Knowledgeable about regulations and policies affecting the organization and his or her specific job role. Understands how his/her job is connected to the larger mission and goals of the organization.
Ownership and Initiative-Is fully engaged and committed to the job. Assumes responsibility for tasks and/or projects without being asked. Seeks to resolve problems and suggests opportunities for improvement. Looks for additional ways to make a contribution/help a colleague.
Impact and Influence-Influences others positively through actions and words resulting in improved work environment, services, processes and/or systems.
Interpersonal Understanding-Understands the needs and feelings of others and uses this understanding to respond appropriately. Puts aside personal issues and responds professionally.
Resilience-Standard of work remains consistent even under pressure; demonstrates persistence, motivation and optimism when faced with challenges.
Customer Service Orientation-Understands and meets the needs of external and internal customers. Puts the customer at the center of services, systems and processes.
Retention and Talent Development-Takes an active role in retaining high-performing staff. Fosters a spirit of growth and development and supports staff participation in available internal and external educational resources.
Feedback-Communicates expectations of staff and provides regular, constructive and timely feedback throughout the year. Appropriately addresses performance issues. Develops and delivers effective Performance Appraisals.
Teamwork-Creates an environment that encourages staff to work together. Identifies issues impacting teamwork and works to resolve them.
Compliance-Familiar with all regulations, policies and procedures affecting departmental and organizational operations and manages the necessary processes to ensure compliance.

Responsibilities

1. Oversees the daily operation of the HR department, including managing work assignments and identifying and resolving ad hoc issues, and monitoring progress of ongoing department the daily operation of department initiatives.
2. Responsible for day-to-day administration of labor relations policies and collective bargaining agreements; interprets agreements and policies and provides advice and guidance to managers.
3. Provides administrative direction and coordination in the formulation, interpretation and administration of Human Resources protocols and procedures throughout Elmhurst Hospital Center (EHC) and Queens Hospital Center (QHC).
4. Directs employee relations activities directly or through subordinates; investigates sources of bargaining and non-bargaining unit grievances; develops and recommends appropriate corrective actions, and advises managers on communications approaches, progressive discipline, documentation, dispute resolutions.
5. Assist the Associate Dean for Faculty, Staff & Trainee Relations and the Associate Dean & Chief Operation Officer for the Affiliates at ISMMS in matters pertaining to Human Resources and Labor Relations functions.
6. Directly supervises human resources staff at Mount Sinai Services.
7. Administers, enforces Elmhurst Hospital Center (EHC) and Queens Hospital Center (QHC)’s labor policies and procedures by ensuring and maintaining quality employee and management relations.
8. Negotiates/participates in all facets of labor contracts negotiations affecting the respective affiliates sites.
9. Hears and adjudicates third step grievance; represents hospital on policy level issues at arbitrations and proceedings related to complaints filed with the Human Rights, EEOC, Department of Labor, National Labor Relations Board, and other agencies. Develops Affiliates Hospitals’ position with attorneys in conjunction with Corporate Human Resources.
10. Trains and advises all levels of managerial staff regarding appropriate preventative discipline, appropriate documents, disciplinary actions and procedures.
11. Participate in regular staff meetings with the Associate Dean for Faculty, Staff & Trainee Relations and the Associate Dean & Chief Operation Officer for the Affiliates at ISMMS.
12. Develops and conducts training programs related to labor and employee relations, policies and procedures and grievances handling for the Affiliates.
13. Plans and develops resources for department to meet current and future requirements.
14. Assists in developing strategies and coordinating preparations for negotiations for selected collective bargaining agreement renewals. Assists in developing strategies and coordinating preparations for negotiation of other collective bargaining agreements.
15. Oversees and coordinates preparations for employee conflict hearings and investigations involving American Arbitration Association, Equal Employment Opportunity Commission, Division of Human Rights, National Labor Relations Board, and Unemployment Insurance Division.
16. Recommends and assists in the implementation of Medical Center-wide policies and procedures necessary to establish and maintain compliance with collective bargaining agreements and relevant Labor legislation.
17. Responsible for H.R. aspect of EEOC charges, lawsuits, Office of Professional Discipline requests; works collaboratively with the Office of the General Counsel, Hospital Administration, and NYC Health + Hospitals to investigate and present appropriate recommendations for issues resolution.
18. Performs other related duties.

FAQs

What qualifications are required for the Director of Human Resources position?

A Master’s degree in Human Resources, Industrial & Labor Relations or a related field, along with at least 8 years of experience in Human Resources and Labor Relations in a hospital setting is required.

Is prior experience in labor relations essential for this role?

Yes, at least 5 years of senior-level experience in the management of labor relations is essential for this position.

What are the main responsibilities of the Director of Human Resources?

The main responsibilities include overseeing HR operations, managing labor relations policies, investigating grievances, advising managers, and developing training programs related to labor and employee relations.

Is a particular certification preferred for this position?

Yes, certification such as PHR or SPHR is preferred.

What skills are emphasized for this role?

Skills emphasized include planning and organization, productivity, compliance knowledge, interpersonal understanding, customer service orientation, team collaboration, and the ability to influence positively.

What is the salary range for this position?

The salary range for the role is $127,044 - $190,565 annually, depending on various factors including experience and education.

What type of experience is necessary in terms of hospital settings?

Experience specifically in Human Resources and Labor Relations within a hospital environment is required.

Will the Director of Human Resources be involved in collective bargaining processes?

Yes, the Director will negotiate and participate in all facets of labor contract negotiations affecting the respective affiliate sites.

What is the work environment like at Mount Sinai?

Mount Sinai promotes a diverse and inclusive work environment that values equity and strives for an atmosphere where all employees feel valued and have opportunities for growth.

Are there training opportunities available for staff?

Yes, the Director will develop and conduct training programs related to labor and employee relations for staff at the Affiliates.

Mount Sinai Health System

An integrated health care system providing exceptional medical care to our local and global communities.

Science & Healthcare

Industry

10,001+

Employees

2013

Founded Year

Mission & Purpose

The Mount Sinai Health System is an integrated health system committed to providing distinguished care, conducting transformative research, and advancing biomedical education. Structured around seven hospital campuses and a single medical school, the Health System has an extensive ambulatory network and a range of inpatient and outpatient services—from community-based facilities to tertiary and quaternary care. WHO WE ARE We are compassionate collaborators—38,000 strong—working to heal, teach, and advance medicine in New York City and throughout the world. WHAT WE BELIEVE We believe in challenging the status quo. Forging a new pathway in clinical excellence is only possible by putting the patient at the center of the experience. WHY WORK WITH US Here, innovation is valued and collaboration is integral. Mount Sinai is full of friendly, helpful people who share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home—culturally, ethnically, in outlook and lifestyle. When you join us, you become part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize healthcare together.