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Director, Operations

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Providence

11d ago

  • Job
    Full-time
    Senior Level
  • Healthcare
  • Portland

AI generated summary

  • You need a relevant Bachelor's degree, 5 years in healthcare or similar, project management experience, data analysis skills, and a collaborative mindset. Clinical background and PMP preferred.
  • You will manage project scopes, track progress, prepare reports, collaborate with leadership, facilitate meetings, analyze performance trends, and seek operational improvements.

Requirements

  • Bachelor's Degree in Health Information Management, Business, Healthcare Administration, or Management Information Systems from an Accredited College or University
  • 5 years of experience in a large, multi-functional health care or equivalent environment
  • 5 years of demonstrated experience with project management principles (preferred)
  • 5 years of demonstrated experience with current data analysis principles, methods, procedures, practices, tools, and techniques (preferred)
  • Experience with healthcare decision support and/or financial tools/databases
  • Experience at working both independently and in a team-oriented, collaborative environment
  • Clinical background or medical practice management (preferred)
  • Training in healthcare decision support tools/databases
  • Master's Degree in Healthcare, Business, or IT related field (preferred)
  • Upon hire: Project Management Professional (PMP) (preferred)
  • Clinical training/education (preferred)

Responsibilities

  • Prepare summary documents and agendas for discussion for meetings.
  • Collaborate with Team Leads to charter new initiatives to operationalize objectives set by system.
  • Facilitate the definition of project scope, goals, and deliverables that support business goals in collaboration with senior management, and stakeholders.
  • Prepare and present system reporting measures and metrics.
  • Develop and manage reporting of improvement portfolio, milestone plans, financial outcome measurements, project timelines, and methods to ensure progress for each initiative using appropriate tools.
  • Organize, develop deliverables for, and attend weekly meetings with leadership and team leads and/or executives to gather information, communicate progress, and develop countermeasures regarding various initiatives.
  • Set and continually manage project expectations with team members and other stakeholders in a timely and clear manner.
  • Update various tracking and measurement tools, including benefit schedules, benefit calculation models, initiative charters, work plans, and milestones for each initiative.
  • Develop and analyze the content of status reports from the project team, troubleshooting any problem areas.
  • Constantly monitor and report on progress of the project to leadership; work with leadership to identify issues, risks, and further opportunities.
  • Analyze productivity and key performance trends and provide recommendations on improvement.
  • Proactively seek out opportunities and initiatives that fall under the purview of the PMO.
  • May have to travel to support certain projects or attend training sessions/seminars.
  • May need to make presentations or train co-workers/interns.
  • Present materials to physician and administration leadership.

FAQs

What is the primary responsibility of the Director of Operations?

The primary responsibility of the Director of Operations is to plan, execute, and finalize projects according to strict deadlines and within budget for the department, while coordinating the efforts of team members to deliver projects according to plan.

What qualifications are required for this position?

Candidates must have a Bachelor's Degree in Health Information Management, Business, Healthcare Administration, or Management Information Systems, along with 5 years of experience in a large, multi-functional healthcare environment. Preferred qualifications include project management experience, current data analysis principles, and a Master's Degree in a related field.

Is prior healthcare experience necessary for this role?

Yes, prior experience in a large healthcare or equivalent environment is necessary, and a clinical background or medical practice management experience is preferred.

What kinds of skills are important for this position?

Important skills for this position include strong communication skills, project management experience, healthcare operations expertise, analytical skills, and excellent writing and communication abilities.

Will the Director of Operations be required to travel?

Yes, the role may require travel to support certain projects or to attend training sessions and seminars.

What is the work schedule for this position?

The job schedule is full-time, with a day shift.

What type of work environment can be expected?

The work environment is hybrid, allowing for a combination of remote and in-office work.

What are the essential functions of the Director of Operations?

Essential functions include preparing meeting documents, collaborating on initiatives, managing project timelines, analyzing productivity trends, and presenting updates to leadership.

Does the position require any certifications?

Upon hire, it is preferred that the candidate has a Project Management Professional (PMP) certification.

What benefits are offered for this role?

Providence offers a comprehensive benefits package including a 401(k) Savings Plan, health care benefits, life and disability insurance, time off benefits, and additional resources for well-being.

Providence

Science & Healthcare
Industry
10,001+
Employees
1856
Founded Year

Mission & Purpose

Every day, 119,000 compassionate caregivers serve patients and communities through Providence St. Joseph Health, a national, Catholic, not-for-profit health system, driven by a belief that health is a human right. Rooted in the founding missions of the Sisters of Providence and the Sisters of St. Joseph of Orange, courageous women ahead of their time who brought health care and other social services to the American West when it was still a rugged, untamed frontier, we share a singular commitment to improve the health of all. From our earliest days, we’ve met new challenges by pioneering new solutions. Today, with 51 hospitals, 829 clinics and a comprehensive range of services, we strive to meet the needs of communities across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington through a diverse family of Catholic, other faith-based and mission-driven secular organizations. Now, as we face a new frontier—a changing health care landscape—we draw upon their pioneering and compassionate spirit to plan for the next century of health for a better world, especially for the poor and vulnerable.

Culture & Values

  • Compassion

    We reach out to those in need and offer comfort as Jesus did. We nurture the spiritual, emotional and physical well-being of one another and those we serve. Through our healing presence, we accompany those who suffer.

  • Dignity

    We value, encourage and celebrate the gifts in one another. We respect the inherent dignity and worth of every individual. We recognize each interaction as a sacred encounter.

  • Justice

    We foster a culture that promotes unity and reconciliation. We strive to care wisely for our people, our resources and our earth. We stand in solidarity with the most vulnerable, working to remove the causes of oppression and promoting justice for all.

  • Excellence

    We set the highest standards for ourselves and our ministries. Through transformation and innovation, we strive to improve the health and quality of life in our communities. We commit to compassionate, safe and reliable practices for the care of all.

  • Integrity

    We hold ourselves accountable to do the right things for the right reasons. We speak the truth with courage and respect. We pursue authenticity with humility and simplicity.