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Director or Senior Director, Strategy & Business Operations

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IQVIA

1mo ago

  • Job
    Full-time
    Expert Level
  • Research & Development
    Business, Operations & Strategy
  • Frankfurt

AI generated summary

  • You need a degree in Life Science or Business, 10-15 years in pharma or CRO, strong analytical skills, leadership abilities, financial acumen, and excellent communication and negotiation skills.
  • You will lead strategic planning, manage stakeholder relationships, oversee governance activities, support risk management, collaborate with senior leaders, and assist in sales and financial tracking.

Requirements

  • Degree in Life Science, Business Management, or related field required.
  • 10-15 years of experience in the pharmaceutical, CRO, or related industry, including clinical operations, commercial, and/or alternative operational functions (e.g., business development, data management, project management, laboratory, or an equivalent combination of education, training, and experience.
  • Excellent communication and interpersonal skills.
  • Excellent analytical and problem-solving skills.
  • Demonstrated ability to deliver results to customer expectations.
  • Strong influencing and negotiation skills.
  • Excellent matrix and cultural team leadership skills.
  • Excellent customer service skills.
  • Sound judgment and decision-making skills.
  • Strong software and computer skills, including MS Office applications.
  • Strong financial analysis skills, with a thorough understanding of company margins, pricing strategies, and profitability measures.
  • Ability to establish and maintain collaborative working relationships with senior management, peers, and customers.

Responsibilities

  • Business Oversight and Governance: Develop and implement strategic business plans to achieve organizational goals and objectives.
  • Establish and lead activities related to Business & Operational Governance and be directly responsible for highlighting risks, issues and solutions to support business growth.
  • Stakeholder Management: Act as Senior Leadership point of contact for internal and external stakeholders. Providing executive reporting and insights and supporting collaboration across R&DS, Commercial & Real World Evidence.
  • Collaborate with other senior leaders to align business operations with overall company strategy.
  • Manage risk across the customer portfolio.
  • Serve as a Senior customer-facing linkage between IQVIA and the customer’s organization, developing relationships and liaising with other customer functional and outsourcing groups as applicable.
  • Chair relevant Governance Committees as needed
  • Support Sales, Contracts, and Proposals, and financial tracking and related business matters.
  • Perform other duties as assigned.

FAQs

What is the main responsibility of the Director/Senior Director, Strategy & Business Operations at IQVIA?

The main responsibility is to define and execute the strategy and business operations activities of the Patient and Site Centric Solution Organization within Clinical Operations, ensuring alignment with broader Clinical Operations and R&DS goals.

What qualifications are required for this position?

A degree in Life Science, Business Management, or a related field is required, along with 10-15 years of experience in the pharmaceutical, CRO, or related industry.

What type of experience is preferred for applicants?

Applicants should have experience in clinical operations, commercial functions, business development, data management, project management, or laboratory services, or a combination of these areas.

What are some key skills needed for this role?

Key skills include excellent communication and interpersonal skills, analytical and problem-solving abilities, influencing and negotiation skills, and strong financial analysis capabilities.

Will the Director/Senior Director be required to manage stakeholder relationships?

Yes, they will act as the Senior Leadership point of contact for internal and external stakeholders and will foster collaboration across various teams.

What is the strategic focus of the Patient and Site Centric Solutions department?

The department focuses on Clinical Trial Patient Recruitment & Retention, Site Support Services, Decentralized Trials, and Site and Patient Insights and Strategic Site Networks.

Is this position client-facing?

Yes, the role involves serving as a senior customer-facing link between IQVIA and the customer’s organization, developing relationships, and liaising with various customer functional and outsourcing groups.

Will there be governance responsibilities in this role?

Yes, the Director/Senior Director will establish and lead activities related to business and operational governance and chair relevant governance committees as needed.

What tools will be used for analysis and reporting in this position?

Strong software and computer skills are required, particularly proficiency in MS Office applications for reporting and analysis.

Is prior experience in a leadership position required?

Yes, candidates should demonstrate strong matrix and cultural team leadership skills and the ability to deliver results that meet customer expectations.

Accelerate innovation for a healthier world.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 86,000 employees, IQVIA conducts operations in more than 100 countries. IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific advances, in an effort to advance their path toward cures.

Benefits

  • Medical, dental and vision coverage

  • Employee Assistance Programs

  • Mental health support

  • Flexible work environment

  • Time off for leisure, personal time and corporate holidays

  • Parental leave for birth or adoption

  • Paid leave for other life matters (i.e., illness, bereavement, jury duty, military service, etc.)

  • Retirement and savings plans

  • Commuter benefits