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Director, Pharmacy Projects & Planning

  • Job
    Full-time
    Senior Level
  • Healthcare
  • Toronto
  • Quick Apply

AI generated summary

  • You must have a strong background in pharmacy operations, proven results, leadership skills, business process improvement knowledge, and the ability to collaborate with cross-functional teams to lead projects and drive transformation in a fast-paced environment.
  • You will lead team collaboration, process improvement, communication, compliance, project management, strategic planning, analysis, continuous improvement, and event coordination to drive operational efficiency and business success.

Requirements

  • Broad knowledge of pharmacy operations and environment.
  • Proven track record of commitment and producing outstanding results.
  • Experience leading projects in a highly matrixed organization.
  • Knowledge of business process improvement techniques and process documentation.
  • Ability to summarize complex data into key insights and define opportunities.
  • Leadership & Collaboration:
  • Excellent leadership and teamwork skills.
  • Ability to present ideas in business-friendly language.
  • Exceptional organizational skills, flexible and capable of managing multiple demands and collaborators.
  • Strong partnership development through cross-functional collaboration in a fast-paced growth environment.
  • Technical Skills:
  • Understanding of effective market strategies, marketing tools, and research methods.
  • Proficiency in project management tools and software.
  • Expert use of MS Office Suite (Word, Excel, Access, PowerPoint, Visio, etc.).
  • Communication Skills:
  • Excellent written and oral communication, interpersonal, and presentation skills.
  • Demonstrated experience presenting and working with C-Level Executives.
  • Role Requirements:
  • 5+ years in a senior strategic business or marketing role and/or operational leadership in pharmaceutical and/or pharmacy.
  • Post-secondary undergraduate degree in finance, economics, commerce, or a related field; graduate education preferred.
  • Lean/Six Sigma or equivalent process improvement certification is an asset.
  • Capable of facilitating design sessions, conflict resolutions, brainstorming, etc.
  • Solid expertise in developing and rolling out transformation programs.
  • Strong collaborator management experience with the ability to lead cross-functional teams.
  • Demonstrated leadership experience in consulting, implementation, or development projects.
  • Knowledge of Loblaw systems, data sources, and metrics.
  • Comfortable transitioning from 'big picture' critical thinking to detailed execution seamlessly.
  • Independent decision-making with the ability to think critically and influence change.

Responsibilities

  • Team Leadership & Collaboration: Serve as the glue that holds the team together, efficiently, thoughtfully, and with structure. Lead the interactions across the team and with supporting functions (HR, IT, Finance).
  • Process Improvement: Proactively identify and implement standard processes and solutions, ensuring consistency in overarching processes and systems.
  • Communication & Compliance: Provide key inputs for internal and external communications. Ensure awareness and training across all units to support compliance.
  • Project Management: Lead strategic project planning, achievement tracking, risk management, partner management, facilitation of workshops, design and implementation of new processes, project training, change management, and handover activities.
  • Strategic Insight & Operational Support: Play a critical role in due diligence work, organizational effectiveness, and improvements by providing business insights and environmental updates. Engage with key business collaborators to gain input and consensus on critical initiatives and implement plans.
  • Analysis & Reporting: Conduct scenario analysis, opportunity prioritization, and roadmap execution. Coordinate and prepare senior-level presentations and reports for various committees and boards.
  • Continuous Improvement: Provide and implement continuous improvement programs to achieve operational efficiencies and annual cost savings. Monitor, develop, and implement operational standards to adapt to changing market conditions.
  • Event Coordination: Lead execution of important team meetings and offsites, ensuring prompt follow-ups on action items. Track value realization and synergy opportunities across business units and with SDM/Loblaw Companies Limited.

FAQs

What are the key responsibilities of a Director, Pharmacy Projects & Planning?

The key responsibilities include team leadership & collaboration, process improvement, communication & compliance, project management, strategic insight & operational support, analysis & reporting, continuous improvement, and event coordination.

What skills, experience, and education are required for this role?

The required skills, experience, and education include broad knowledge of pharmacy operations, proven track record of commitment and producing outstanding results, experience leading projects in a highly matrixed organization, knowledge of business process improvement techniques, leadership and collaboration skills, proficiency in project management tools and software, and excellent written and oral communication skills.

What are the role requirements for a Director, Pharmacy Projects & Planning?

The role requirements include 5+ years in a senior strategic business or marketing role and/or operational leadership in pharmaceutical and/or pharmacy, post-secondary undergraduate degree in finance, economics, commerce, or a related field, Lean/Six Sigma or equivalent process improvement certification, experience in developing and rolling out transformation programs, collaborator management experience, leadership experience in consulting, implementation, or development projects, knowledge of Loblaw systems, data sources, and metrics, and ability to think critically and influence change.

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.