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Director, Product Policy



1mo ago

  • Job
    Expert Level
  • Legal
  • $230K - $285K

AI generated summary

  • You are a seasoned leader with expertise in product policy, strong communication skills, strategic mindset, people management experience, and a track record of driving solutions through cross-functional collaboration.
  • You will lead policy operationalization efforts, collaborate with cross-functional teams, prioritize product policy initiatives, maintain relationships with internal stakeholders, and use data to evaluate and revise policies at Airbnb.


  • You are a seasoned Product Policy leader who loves solving complex problems and has a track record of strong cross-functional collaboration.
  • You are experienced working with business and product teams to understand their strategic objectives and to deliver policy solutions that enable business goals.
  • You are an excellent communicator with exceptional writing skills.
  • You are an adept presenter, with experience engaging with all levels of leadership, including senior executive audiences and C-Suite.
  • You are able to represent the company externally on complex topics.
  • You are principled and rigorous, and incorporate diverse perspectives in pursuit of the best decisions and outcomes possible.
  • You are knowledgeable and experienced at creating and implementing policies and measuring their effectiveness, and have a deep background on and passion for business policy and commercial policy issues.
  • You are a strong people leader, who creates clarity of purpose and inspires people to do their best work.
  • You are a team player who thrives in a fast-moving environment and brings a strategic mindset to your work and your engagements.
  • Your Expertise:
  • 15+ years experience in an Operations, Policy, Legal, or Trust and Safety role
  • Prior leadership on product policy
  • Experience with policies implicating privacy laws and standards
  • A track record of strong leadership and people management
  • Demonstrated capacity for critical thinking, research, and analysis; strong attention to detail
  • Exceptional writing abilities
  • Thoughtful business judgment, strategic thinking, and ability to work well under pressure
  • Experience working in a matrix and driving solutions to complex problems through cross-functional collaboration
  • Fluency in data analysis and leading data-driven decision-making
  • Ability to explain and simplify complex information to others
  • Experience working with and leading global teams; occasional global and regional travel required
  • Experience working closely with operations teams, preferably in the Trust and Safety space, preferred
  • Competence in spreadsheet software and other basic technical skills preferred
  • JD or other advanced degree, preferred


  • Work as part of the leadership of of our policy and partnerships organization
  • Guide policy operationalization efforts in partnership with cross-functional stakeholders
  • Collaborate with cross-functional stakeholders across the business including but not limited to Hosting, Guest Experience, Operations, Public Policy, Legal, Product, Communications and Business Development
  • Foster, build, and maintain relationships with leadership of internal business verticals
  • Lead on policy prioritization in the product policy area
  • Support biannual launches with necessary policy deliverables
  • Use data, research and insights to evaluate and revise policies as needed


What are the main responsibilities of the Director of Product Policy at Airbnb?

The main responsibilities of the Director of Product Policy at Airbnb include assessing and delivering policy work in support of strategic objectives, identifying policy vulnerabilities and designing solutions, creating and evolving policies across new products, collaborating with business, design, and product teams to design systems for a high quality experience, and developing global policy solutions that impact millions of Airbnb community members.

Airbnb is a community based on connection and belonging.

Travel & Leisure
Founded Year

Mission & Purpose

Airbnb is an online platform that connects travellers with unique lodging options and experiences offered by hosts worldwide. The company allows hosts to rent out their properties, whether it's a spare room, an entire house, or even an unusual accommodation like a treehouse or boat, to travellers seeking a more personalised and local experience. Airbnb's ultimate mission is to create a world where anyone can belong anywhere, fostering a sense of belonging and cultural exchange among travellers and hosts. Their purpose is to enable people to explore new places, immerse themselves in different cultures, and build connections with local communities while offering hosts an opportunity to share their spaces and stories. By facilitating peer-to-peer hospitality, Airbnb aims to make travel more accessible, authentic, and enriching for people from all walks of life, while contributing to economic opportunities and sustainable tourism in various destinations.


  • Comprehensive health plans

  • Paid volunteer time

  • Healthy food and snacks

  • Generous parental and family leave

  • Learning and development

  • Annual travel and experiences credit