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Director Sales, Customer Growth

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Showpad

28d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Munich
  • Quick Apply

AI generated summary

  • You must have 5+ years managing diverse sales teams, value selling expertise, a customer-centric mindset, exceptional communication skills, SaaS experience, adaptability, and strong analytical skills.
  • You will mentor Account Managers, drive sales strategies, collaborate with teams, forecast sales, and enhance regional performance while focusing on continuous learning and innovation.

Requirements

  • 5+ years managing sales teams with varying sales abilities
  • Value Selling Expertise: Mastery of value sales techniques and experience managing complex sales cycles within enterprise accounts.
  • Customer-Centric Mindset: Demonstrated ability to prioritize customer outcomes, satisfaction, and long-term value.
  • Exceptional Communication Skills: Proficient in communicating with senior management and C-level contacts within customer organizations.
  • Experience with SaaS Solutions: Prior experience in customer success within SaaS environments, especially within sales and marketing verticals.
  • ‘Builder’ Mindset and Adaptability: Strong adaptability and the ability to thrive in a fast-paced, dynamic environment with a growth-oriented mindset.
  • Analytical and Strategic: Ability to analyze customer data to understand needs, set actionable goals, and make strategic recommendations that enhance customer success.

Responsibilities

  • Mentor and develop the Account Managers to uncover new business opportunities and implement customer retention strategies
  • Actively participate in the sales cycle to bring sales leadership and strategic support
  • Plan and deliver sales strategies to meet and exceed sales projections
  • Work collaboratively with other Go-To-Market Teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products
  • Accurately submit weekly/monthly forecasts
  • Uplift the collaboration with the US counterparts to meet global needs & goals, while uncovering EMEA focused initiatives to improve regional sales results
  • Commit to continuous learning and innovation

FAQs

What locations are available for the Sales Director, Customer Growth position?

The position can be based in Ghent, Munich, or London.

What is the primary focus of the Sales Director, Customer Growth role?

The primary focus is on managing customer relationships to ensure retention, growth, and overall satisfaction with Showpad's services.

How many years of experience are required for this role?

A minimum of 5 years of experience managing sales teams with varying sales abilities is required.

What type of sales expertise is needed for this position?

Applicants should have mastery of value selling techniques and experience managing complex sales cycles within enterprise accounts.

Is experience in SaaS solutions necessary for this role?

Yes, prior experience in customer success within SaaS environments, especially in sales and marketing verticals, is required.

What is the expected reporting structure for the Sales Director?

The Sales Director will report directly to the VP, Customer Growth.

What kind of work culture does Showpad promote?

Showpad promotes a people-oriented culture that values collaboration, continuous improvement, and individual authenticity.

How does Showpad support employee wellness and work-life balance?

Showpad provides various benefits, including paid parental leave, holidays, volunteer time off, and personal development opportunities to support employee wellness and work-life balance.

Are there opportunities for professional development in this role?

Yes, Showpad encourages personal development opportunities and offers professional stretch assignments for growth.

What type of mindset is encouraged for the Sales Director, Customer Growth?

A 'builder' mindset and adaptability are encouraged, along with a focus on continuous learning and innovation.

Does Showpad have a commitment to diversity and inclusion?

Yes, Showpad is committed to creating a diverse and inclusive organization and is proud to be an equal opportunity employer.

The most complete & flexible sales enablement platform that marketing and sales rely on to drive revenue growth faster.

Technology
Industry
501-1000
Employees
2011
Founded Year

Mission & Purpose

Showpad is a global leader in revenue enablement technology, providing teams with a modern selling solution for maximizing hybrid sales. In more than 50 countries, customers rely on the Showpad platform to empower their teams to be at their best. Showpad has been named a Strong Performer by Forrester’s Wave for Sales Content Solutions, recognized as a top 10 software company by G2, and listed in Deloitte’s Fast 50 and Inc Magazine’s 2019 Best Workplaces.