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Director, Strategy & Execution

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Databricks

22d ago

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • San Francisco

AI generated summary

  • You need deep B2B software sales knowledge, problem-solving skills, operational efficiency focus, change management experience, and strong analytical abilities with 6+ years in global operations. BA/BS required.
  • You will drive operational excellence by streamlining processes, empowering field teams with resources, and leading automation initiatives to enhance productivity and customer engagement.

Requirements

  • Field and/or Field Operations experience: Deep understanding of the technical sales process in Enterprise B2B software, with a proven ability to support technical sellers in driving customer consumption across multiple product lines.
  • First-principles problem solver: Ability to analyze complex challenges, understand customer needs, and identify areas for improvement across global operations.
  • Scale and process-oriented thinker: Skilled in making decisions that enhance operational efficiency and drive scalability through systems and automation.
  • Change management expertise: Proven success in leading through transformational change and scaling operations in high-growth environments, with a focus on driving adoption of new processes and tools.
  • Strategic influence: Experience presenting to and influencing senior leadership across global teams, ensuring alignment on operational goals and scaling initiatives.
  • Collaborative team player: Track record of working cross-functionally and globally to deliver actionable, data-driven results.
  • Data-driven mindset: Strong analytical skills with the ability to gather insights and perform basic analysis to support operational decisions.
  • 6+ years of experience in an operational role supporting a global technical field organization, or strong familiarity with B2B enterprise sales systems and processes, such as Salesforce.
  • BA/BS degree or equivalent required.

Responsibilities

  • Drive operational excellence by implementing best practices, automating processes, and innovating tools and systems to improve productivity across a global sales organization.
  • Simplify field experiences for our field teams, enabling them to spend more productive time with customers and drive business growth through optimized workflows and tools.
  • Equip Field Resources with the necessary resources—including playbooks, automated systems, and tools—to accelerate customer adoption and consumption across a complex portfolio of product lines.
  • Champion process automation, simplification, and system enhancements that reduce manual effort and empower sellers to focus on value-driven customer engagements.
  • Foster a culture of continuous improvement by leading cross-functional initiatives that identify inefficiencies, proactively address challenges, and scale operational excellence across the organization.

FAQs

What is the main mission of the Director, GTM Operations & Field Experience role?

The main mission is to lead the transformation of Field operations by automating processes, optimizing tools, simplifying systems, and driving efficiency and scalability to better empower customer-facing teams in a fast-growing, complex environment.

What outcomes are expected from this role?

Key outcomes include driving operational excellence, simplifying field experiences, equipping field resources with necessary tools, championing process automation, and fostering a culture of continuous improvement.

What type of experience is required for this position?

The role requires at least 6+ years of experience in an operational role supporting a global technical field organization or strong familiarity with B2B enterprise sales systems and processes, such as Salesforce.

What skills are essential for success in this role?

Essential skills include first-principles problem solving, process-oriented thinking, change management expertise, strategic influence, collaboration, data-driven mindset, and strong analytical abilities.

What is the pay range for this role?

The pay range for this role is $205,400—$363,400 USD, based on factors such as job-related skills, depth of experience, and specific work location.

Does the company offer any performance bonuses or equity?

Yes, the total compensation package for this position may include eligibility for annual performance bonuses and equity, along with other benefits.

How does Databricks approach diversity and inclusion?

Databricks is committed to fostering a diverse and inclusive culture where everyone can excel and ensures that hiring practices are inclusive, adhering to equal employment opportunity standards.

What kind of organizational culture should I expect?

You can expect a culture focused on operational excellence, continuous improvement, collaboration, and a commitment to simplifying processes and tools for the field teams.

Is a degree required for this position?

Yes, a BA/BS degree or equivalent is required for this role.

How does the role collaborate with other departments?

The role involves working closely with cross-functional teams and stakeholders, including IT, to solve operational challenges, enhance key components of the field experience, and drive simplicity.

Technology
Industry
1001-5000
Employees
2013
Founded Year

Mission & Purpose

Databricks is the data and AI company. More than 9,000 organizations worldwide — including Comcast, Condé Nast, H&M, and over 40% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark™, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. Attention: Databricks applicants Due to reports of phishing, we’re requesting that all Databricks applicants apply through our official Careers page at databricks.com/company/careers (good news — you are here). All official communication from Databricks will come from email addresses ending with @databricks.com or @goodtime.io (our meeting tool).