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Director, Workforce Management & Process Improvement

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
    Business, Operations & Strategy
  • New York

AI generated summary

  • You need 9+ years in workforce management, 5+ in leadership, process improvement experience, Lean/Six Sigma certs, strong analytical skills, proficiency in software, and excellent communication abilities.
  • You will optimize staffing, lead workforce planning, drive process improvements, analyze performance data, collaborate with departments, implement management systems, and report to senior leadership.

Requirements

  • Minimum of 9+ years of experience in workforce management, with at least 5 years in a leadership role.
  • Experience leading and participating in process improvement projects – preferably with Lean / Six Sigma certifications (Green/Black Belt)
  • Strong knowledge of workforce management principles, practices, and tools.
  • Proficiency in workforce management software and data analytics.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Flexibility to respond to unexpected challenges and opportunities.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills to build and maintain relationships with internal and external stakeholders.
  • High level of attention to detail to ensure accuracy in workforce planning and scheduling. Ability to identify and address discrepancies in workforce data.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Ability to work a full-time schedule including varied hours / days including nights, weekends, and holidays as needed

Responsibilities

  • Develop and implement comprehensive workforce management strategies to optimize staffing levels and ensure operational efficiency.
  • Lead the workforce planning process, including forecasting, scheduling, and real-time management of workforce resources.
  • Lead process improvement projects utilizing Lean & Six Sigma tools and philosophies.
  • Utilize data analytics to monitor and analyze workforce performance, identify trends, and make data-driven decisions.
  • Collaborate with department heads and HR to understand staffing needs and develop solutions to address workforce challenges.
  • Partner with appropriate functional teams to ensure workforce management processes align with business ambitions, company policies, and appropriate labor regulations.
  • Implement and maintain workforce management systems and tools to enhance productivity and streamline operations.
  • Provide leadership and guidance to the workforce management team, fostering a culture of continuous improvement and excellence.
  • Prepare and present reports on workforce metrics, performance, and strategic initiatives to senior leadership.

FAQs

What are the primary responsibilities of the Director of Workforce Management & Process Improvement?

The primary responsibilities include developing and implementing workforce management strategies, leading workforce planning processes, driving process improvement projects, utilizing data analytics for performance monitoring, collaborating with department heads, and providing leadership to the workforce management team.

What skills are required for this position?

Required skills include strategic planning, analytical skills, leadership and team management, excellent communication, problem-solving abilities, technical proficiency in workforce management software, and strong project management skills.

What level of experience is required for this role?

A minimum of 9+ years of experience in workforce management is required, with at least 5 years in a leadership role.

Is there a specific educational background preferred for this position?

While the job description does not specify, candidates typically have a background in business administration, human resources, or a related field.

Are Lean or Six Sigma certifications necessary for this position?

Yes, experience leading process improvement projects and preferably holding Lean or Six Sigma certifications (Green/Black Belt) is beneficial.

What is the salary range for this position?

The salary range for this position is $145,000 - $160,000 annually, plus bonus eligibility, dependent upon the candidate's relevant skills and experience.

What benefits are included with this position?

Benefits include comprehensive medical, dental, and vision plans, Flexible Spending Accounts, disability coverage, paid time off, mental health support, 401k plans with employer contributions, and employee discounts.

What kind of work environment does this position entail?

The work environment is fast-paced and dynamic, requiring flexibility to respond to unexpected challenges and the ability to work a full-time schedule that includes varied hours and potentially nights, weekends, and holidays.

Is collaboration with other departments encouraged in this role?

Yes, collaboration with department heads and HR is essential to align workforce management processes with staffing needs and business goals.

Does Christian Dior Couture promote diversity and inclusion in the workplace?

Yes, Christian Dior Couture values and promotes diversity, equity, and inclusion, providing an inclusive environment and emphasizing community engagement through employee-led initiatives.

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts
Industry
5001-10,000
Employees
1947
Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.