Logo of Huzzle

Home

Matches

Explore

Manage

Dispatcher

image

WorkatHome-JobBoard

17d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
  • Winnipeg

AI generated summary

  • You need 1-3 years of dispatching experience, a valid driver’s license, strong customer service skills, team collaboration, multitasking ability, proficiency in computer software, and self-starter qualities.
  • You will coordinate transportation operations, manage data entry, quote services, investigate discrepancies, assist with scheduling, promote services, support team training, and ensure vehicle safety.

Requirements

  • 1-3 years related direct dispatching experience required
  • Valid driver's license and have own transportation as the work location is not on any bus routes
  • Must possess excellent customer service skills
  • Team player with excellent communication skills
  • Ability to handle multiple tasks in a fast-moving environment
  • High proficiency in all types of computer software such as Google office, Microsoft office, etc
  • Experience using Transport software considered an asset
  • A self-starter who can assess work volumes and ensure timely completion of these prioritized tasks

Responsibilities

  • Helps coordinate the transportation department operations by coordinating long haul, rail and local trips and completing all relevant paperwork to ensure the smooth transition of pickup and delivery
  • Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems.
  • Accurately quoting transportation services, processing transactions, & posting charges according to contracts and company specifications
  • Investigate any discrepancies and communicating same to appropriate personnel in a timely manner
  • May assist with scheduling for transport drivers, ensuring adequate staffing in connection with the volume of driveaway services.
  • Act as a point of contact for transportation services within the VLC, ensuring customers receive prompt, efficient, and courteous attention; and escalating any concerns to the Transportation Supervisor/Manager.
  • Pro-actively promote transportation services in collaboration with our Sales & Dealer Relations teams.
  • May assist with onboarding, training, and supporting transportation employees with job related tasks
  • Assist in ensuring all company vehicles are in safe operating condition by scheduling regular maintenance and ensure weekly van inspections are completed in accordance with our safety program.
  • Other duties as assigned.

FAQs

What is the job title for this position?

The job title is Dispatcher.

What company is offering this job?

The job is offered by ADESA/OPENLANE Canada.

What are the primary responsibilities of the Dispatcher?

The Dispatcher is responsible for coordinating transportation operations, data entry, quoting transportation services, scheduling drivers, ensuring customer service, promoting transportation services, assisting with onboarding and training, and maintaining company vehicles.

What type of experience is required for this position?

The position requires 1-3 years of related direct dispatching experience.

Is a valid driver’s license necessary for this role?

Yes, a valid driver’s license and personal transportation are required, as the work location is not on any bus routes.

What are the benefits offered to employees?

Benefits include competitive wages, full company-paid benefits, a company-matching RRSP plan, paid care and float days, vacation, discounted stock options, and more.

What skills are necessary for the Dispatcher role?

Necessary skills include excellent customer service, communication skills, ability to multitask, high proficiency in computer software, and preferably experience using transport software.

Does the company offer opportunities for career advancement and training?

Yes, the company may assist with onboarding, training, and supporting transportation employees to ensure job-related tasks are carried out effectively.

Are there any specific software skills required for the Dispatcher position?

High proficiency in all types of computer software, such as Google Office and Microsoft Office, is required. Experience using transport software is considered an asset.

What is the work environment like at ADESA Winnipeg?

The work environment at ADESA Winnipeg is described as fun and team-oriented, with a focus on collaboration and recognition.

Does ADESA recognize statutory holidays?

Yes, ADESA/OPENLANE Winnipeg recognizes 11 statutory holidays throughout the year and is generally closed on these holidays unless overtime is offered.

WorkatHome-JobBoard

WorkAtHome-JobBoard is the leading job search site specializing in the best part-time jobs.

Marketing & Advertising
Industry
11-50
Employees

Mission & Purpose

WorkAtHome-JobBoard is the leading job search site specializing in the best remote, part-time, freelance, and flexible jobs available. Our job board offer different opportunities to anyone that want to earn extra money from home. Whether you are in the administrative field, retail or hospitality field, job offers contained on are continuously updated to maximize your chances of finding a part-time job that suits you.