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Dispatcher

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ClickJobs.io

17d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
  • Winnipeg

AI generated summary

  • You need 1-3 years of dispatch experience, a valid driver's license, excellent customer service and communication skills, computer proficiency, and the ability to handle multiple tasks effectively.
  • You will coordinate transport operations, manage data entry, quote services, resolve discrepancies, assist drivers, ensure vehicle safety, and promote transportation services efficiently.

Requirements

  • 1-3 years related direct dispatching experience required
  • Valid driver's license and have own transportation as the work location is not on any bus routes
  • Must possess excellent customer service skills
  • Team player with excellent communication skills
  • Ability to handle multiple tasks in a fast-moving environment
  • High proficiency in in all types of computer software such as Google office, Microsoft office, etc
  • Experience using Transport software considered an asset
  • A self-starter who can assess work volumes and ensure timely completion of these prioritized tasks

Responsibilities

  • Responsibilities
  • Helps coordinate the transportation department operations by coordinating long haul, rail and local trips and completing all relevant paperwork to ensure the smooth transition of pickup and delivery
  • Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems
  • Accurately quoting transportation services, processing transactions, & posting charges according to contracts and company specifications
  • Investigate any discrepancies and communicating same to appropriate personnel in a timely manner
  • May assist with scheduling for transport drivers, ensuring adequate staffing in connection with the volume of driveaway services
  • Act as a point of contact for transportation services within the VLC, ensuring customers receive prompt, efficient, and courteous attention; and escalating any concerns to the Transportation Supervisor/Manager
  • Pro-actively promote transportation services in collaboration with our Sales & Dealer Relations teams
  • May assist with onboarding, training, and supporting transportation employees with job related tasks
  • Assist in ensuring all company vehicles are in safe operating condition by scheduling regular maintenance and ensure weekly van inspections are completed in accordance with our safety program
  • Other duties as assigned

FAQs

What are the working hours for the Dispatcher position?

The specific working hours may vary, but the role typically involves full-time hours that align with the transportation department’s operations. Overtime may be required as necessary.

Are there opportunities for advancement within the company?

Yes, ADESA/OPENLANE Canada encourages employee growth and development, with opportunities for advancement within the organization based on performance and qualifications.

Is previous dispatching experience mandatory?

Yes, 1-3 years of related direct dispatching experience is required for this position.

What benefits does the company offer?

The company offers competitive wages, full company paid benefits, a company matching RRSP plan, paid care and float days, vacation time, discounted stock options, and more.

Is there a dress code for the Dispatcher role?

The company maintains a professional but casual dress code. Specific attire may depend on the daily operations and tasks.

What kind of training is provided for new employees in this role?

New employees will receive onboarding and training, which includes support for job-related tasks related to transportation operations and systems.

Is experience with transport software mandatory?

Experience using transport software is considered an asset but not mandatory.

What is the work environment like?

The work environment at ADESA Winnipeg is described as fun and supportive, encouraging teamwork and collaboration.

Are there seasonal fluctuations in job duties?

Yes, the volume of driveaway services may vary, which can affect scheduling and dispatching duties throughout the year.

How does the Referral Program work?

The Referral Program allows employees to refer candidates for open positions, often incentivized with bonuses or rewards if the referred candidate is hired.

Does the company offer employee assistance programs?

Yes, ADESA/OPENLANE Canada provides an Employee Assistance Program to support employee well-being.

ClickJobs.io

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Human Resources
Industry
51-200
Employees
2011
Founded Year

Mission & Purpose

ClickJobs.io is an online job platform that connects employers with job seekers through a streamlined, user-friendly interface. Their ultimate mission is to simplify and enhance the job search and recruitment process, making it easier for candidates to find opportunities and for employers to identify top talent. Their purpose is to provide an efficient and effective recruitment solution, leveraging technology to facilitate meaningful connections and support career advancement and organizational success.