FAQs
What are the primary responsibilities of the Dispatcher role?
The primary responsibilities include coordinating transportation operations, entering data into management systems, quoting transportation services, investigating discrepancies, scheduling transport drivers, acting as a point of contact for customers, promoting transportation services, assisting with employee onboarding, and ensuring all company vehicles are maintained safely.
What educational or experience requirements are needed for the Dispatcher position?
A candidate should have 1-3 years of related direct dispatching experience, a valid driver's license with their own transportation, and excellent customer service skills.
Is there training provided for new hires in the Dispatcher role?
Yes, there may be assistance with onboarding, training, and support for transportation employees with job-related tasks.
Are there any special software requirements for this position?
High proficiency in various computer software, including Google Office and Microsoft Office, is required. Experience using transport software is considered an asset.
What is the work environment like at ADESA Winnipeg?
The work environment is fun and collaborative, with a focus on teamwork and excellent customer service.
What benefits are offered to employees in this role?
Benefits include competitive wages, full company-paid benefits, a matching RRSP plan, paid care and float days, vacation time, discounted stock options, a referral program, employee perks, and more.
How does scheduling work for transport drivers?
The Dispatcher may assist with scheduling for transport drivers to ensure adequate staffing based on the volume of driveaway services.
What type of person is successful in the Dispatcher role?
A successful Dispatcher is a team player with excellent communication skills, the ability to handle multiple tasks in a fast-paced environment, and is a self-starter who can prioritize and complete tasks in a timely manner.
Is a background check required for this position?
While the job description does not explicitly mention a background check, it is common practice for positions in transportation and logistics to undergo one.
Are there opportunities for career advancement in this position?
Yes, as a critical role within the Transportation department, there may be opportunities for advancement based on performance and contributions to the team.