FAQs
What types of vehicles will I be dispatching?
You will be dispatching used cars, trucks, RVs, boats, motorcycles, and heavy equipment.
What are the working hours for the Dispatcher position?
The working hours may vary, but you should expect to work in a fast-moving environment that requires flexibility.
Will I need my own transportation to get to work?
Yes, a valid driver's license and your own transportation are required as the work location is not on any bus routes.
Are there opportunities for professional development in this role?
Yes, there may be opportunities for onboarding and training, as well as ongoing support for transportation employees with job-related tasks.
What benefits does ADESA offer to employees?
ADESA provides competitive wages, full company paid benefits, a company matching RRSP plan, paid care and float days, vacation, discounted stock options, and several employee perks.
Is experience in transport software necessary for the position?
While experience using transport software is considered an asset, it is not strictly necessary; we prefer candidates with related dispatching experience.
How does the company ensure the safety of vehicles?
The Dispatcher assists in ensuring all company vehicles are in safe operating condition by scheduling regular maintenance and ensuring weekly van inspections are completed in accordance with our safety program.
Can the Dispatcher act as a point of contact for customers?
Yes, the Dispatcher serves as a point of contact for transportation services, ensuring that customers receive prompt, efficient, and courteous attention.
Are there opportunities to promote transportation services?
Yes, the Dispatcher is expected to proactively promote transportation services in collaboration with our Sales & Dealer Relations teams.
What skills are important for this role?
Important skills include excellent customer service, strong communication abilities, multitasking in a fast-moving environment, and proficiency in computer software like Google Office and Microsoft Office.