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ClickJobs.io

19d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Logistics
  • Winnipeg

AI generated summary

  • You need 1-3 years of dispatch experience, a valid driver's license, strong customer service skills, teamwork, multitasking ability, proficiency in office software, and self-driven task management.
  • You will coordinate transport operations, manage data entry, quote services, investigate discrepancies, assist with driver scheduling, and ensure vehicle maintenance while promoting services effectively.

Requirements

  • 1. 1-3 years related direct dispatching experience required
  • 2. Valid driver's license and have own transportation as the work location is not on any bus routes
  • 3. Must possess excellent customer service skills
  • 4. Team player with excellent communication skills
  • 5. Ability to handle multiple tasks in a fast-moving environment
  • 6. High proficiency in in all types of computer software such as Google office, Microsoft office, etc
  • 7. Experience using Transport software considered an asset
  • 8. A self-starter who can assess work volumes and ensure timely completion of these prioritized tasks

Responsibilities

  • Responsibilities
  • Helps coordinate the transportation department operations by coordinating long haul, rail and local trips and completing all relevant paperwork to ensure the smooth transition of pickup and delivery
  • Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems.
  • Accurately quoting transportation services, processing transactions, & posting charges according to contracts and company specifications
  • Investigate any discrepancies and communicating same to appropriate personnel in a timely manner
  • May assist with scheduling for transport drivers, ensuring adequate staffing in connection with the volume of driveaway services.
  • Act as a point of contact for transportation services within the VLC, ensuring customers receive prompt, efficient, and courteous attention; and escalating any concerns to the Transportation Supervisor/Manager.
  • Pro-actively promote transportation services in collaboration with our Sales & Dealer Relations teams.
  • May assist with onboarding, training, and supporting transportation employees with job related tasks
  • Assist in ensuring all company vehicles are in safe operating condition by scheduling regular maintenance and ensure weekly van inspections are completed in accordance with our safety program.
  • Other duties as assigned.

FAQs

What is the role of a Dispatcher at ADESA Winnipeg?

The Dispatcher is a critical member of the Transportation department, responsible for coordinating transportation operations, processing data and paperwork, scheduling drivers, and ensuring customer service excellence.

What are the qualifications required for this Dispatcher position?

The ideal candidate should have 1-3 years of related dispatching experience, a valid driver's license with their own transportation, and excellent customer service skills.

What software skills are necessary for the Dispatcher role?

A high proficiency in computer software such as Google Office and Microsoft Office is required. Experience using transport software is considered an asset.

Are there opportunities for training and onboarding in this position?

Yes, the Dispatcher may assist with onboarding, training, and supporting transportation employees with job-related tasks.

What types of benefits are offered to employees?

Employees receive competitive wages, full company paid benefits, a matching RRSP plan, paid care and float days, vacation, discounted stock options, and various perks.

Is there a need for customer service skills in this role?

Yes, possessing excellent customer service skills is crucial, as the Dispatcher acts as a point of contact for transportation services and ensures customers receive prompt and courteous attention.

How does the Dispatcher assist with vehicle maintenance?

The Dispatcher assists in ensuring all company vehicles are in safe operating condition by scheduling regular maintenance and ensuring weekly van inspections are completed.

What is the work environment like at ADESA Winnipeg?

ADESA Winnipeg offers a fun work environment with free parking and various employee programs that promote well-being and recognition.

Are there any specific working hours for this position?

The Dispatcher will typically adhere to standard operating hours, but may need to work overtime during busy periods or if the company is closed on statutory holidays.

What is the company policy on statutory holidays?

ADESA/OPENLANE Winnipeg recognizes 11 statutory holidays throughout the year and is generally closed on these days unless overtime is being offered.

ClickJobs.io

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Human Resources
Industry
51-200
Employees
2011
Founded Year

Mission & Purpose

ClickJobs.io is an online job platform that connects employers with job seekers through a streamlined, user-friendly interface. Their ultimate mission is to simplify and enhance the job search and recruitment process, making it easier for candidates to find opportunities and for employers to identify top talent. Their purpose is to provide an efficient and effective recruitment solution, leveraging technology to facilitate meaningful connections and support career advancement and organizational success.