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Dispensary and Ward Based Pharmacy Technician

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Oxford University Hospitals NHS Foundation Trust

5d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Healthcare
  • Oxford

AI generated summary

  • You must hold an NVQ level 3 in Pharmacy services or equivalent, be GPhC registered, flexible, and possess excellent customer service skills.
  • You will assist in dispensary operations, train new staff, handle dispensing, patient counselling, manage stock, and support ward-based tasks including drug reconciliation and customer queries.

Requirements

  • Applicants must hold the NVQ level 3 in Pharmacy services or equivalent recognised qualification
  • Applicants must also be registered with the General Pharmaceutical Council
  • The Pharmacy Technician role is varied, and requires flexibility in your approach to work
  • Excellent customer service skills are essential in this role

Responsibilities

  • The successful applicant will be required to assist in the smooth running of the dispensary, providing co-ordinator support to the dispensary team together with our Senior Technicians, or in the absence of the Senior Technician, and at weekends.
  • You will support the training and induction of new members of the team, pharmacy apprentices, trainee technicians and pharmacists working alongside you.
  • This role includes labelling, dispensing and checking duties, monitoring of workload and our tracking screen to support our TTO KPI, patient counselling and much more!
  • Ward based tasks will include assessing of patients own drugs, medicines reconciliation and one stop ordering.
  • Excellent customer service skills are essential in this role as you will answer the phone, dealing with queries from our service users, and cover both staff and out-patient reception.
  • Stores responsibilities include supporting ward and fluid top up services to clinical areas, receipting of deliveries and stock management processes.
  • The successful applicant will be trained in the full use of the robotic system on either site.

FAQs

What qualifications do I need to apply for the Dispensary and Ward Based Pharmacy Technician position?

Applicants must hold the NVQ level 3 in Pharmacy services or an equivalent recognized qualification and must be registered with the General Pharmaceutical Council.

Is there an opportunity for career progression in this role?

Yes, there are progression opportunities. Technicians can receive training to become both an Accredited Checking Technician (ACT) and a Ward Based Technician, which allows them to progress to band 5 upon completion of both accreditations.

What band will I start at if I don’t have both ACT and MMT qualifications?

Technicians without both ACT and MMT will be appointed at band 4 and will receive an uplift to band 5 upon completion of the stand-alone ACT and MMT accreditations.

What does the role involve in terms of daily tasks?

The role involves a variety of tasks including labeling, dispensing, checking duties, patient counseling, monitoring workload, managing storerooms, and supporting clinical areas with medication delivery and stock management.

Will I receive training for this position?

Yes, the successful applicant will receive full training to become both an Accredited Checking Technician and a Ward Based Technician.

What kind of technology will I be using in this role?

You will be supported by evolving technology, including electronic prescribing and a robotic system for labeling and dispensing medications.

Who can I contact for more information or to discuss the position?

You can contact Hannah Newton-Oakes, Senior Pharmacy Technician, at Hannah.Newton-Oakes@ouh.nhs.uk or telephone 01865 221502. Additionally, Charlotte Woodward or Rebecca Somerville, Senior Technicians, are also available to discuss the position at 01865 227853.

Are there any customer service responsibilities in this role?

Yes, excellent customer service skills are essential as you will be answering phones, dealing with queries from service users, and covering both staff and outpatient reception.

Where is the job located?

The position is located at the John Radcliffe Hospital, part of the Oxford University Hospitals NHS Foundation Trust.

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Oxford University Hospitals NHS Foundation Trust

A world renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK. Care to join us?

Science & Healthcare
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

OXFORD UNIVERSITY HOSPITALS NHS FOUNDATION TRUST (OUH) is a world renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK. The Trust is made up of four hospitals - the John Radcliffe Hospital (which includes the Children's Hospital, West Wing, Eye Hospital, Heart Centre and Women's Centre), the Churchill Hospital and the Nuffield Orthopaedic Centre, all located in Oxford, and the Horton General Hospital in Banbury, north Oxfordshire. The Trust provides a wide range of clinical services, specialist services (including cardiac, cancer, musculoskeletal and neurological rehabilitation) medical education, training and research.