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Dispensary Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Healthcare
  • Londonderry

AI generated summary

  • You should have a keen interest in pharmacy, strong customer service and communication skills, teamwork ability, attention to detail, computer experience, a UK driving licence, and flexibility.
  • You will assist in prescription preparation, provide customer service, maintain stock, support the pharmacist, ensure confidentiality, and perform key holder and housekeeping duties.

Requirements

  • Essential Requirements:
  • Have an interest in Pharmacy and Dispensing
  • Be hard working and enthusiastic
  • Demonstrate exceptional customer service
  • Demonstrate exceptional communication skills
  • Have the ability to work as part of a team
  • Demonstrate attention to detail and accuracy
  • Previous experience of using computer systems
  • Flexible to work in local Gordons Chemist branches
  • Eligibility to work in UK
  • Full UK Driving Licence and access to a car
  • Desirable Requirements:
  • Previous relevant dispensary experience
  • Good understanding of professional services
  • Previous relevant experience in a similar environment
  • Previous experience working and advising on the OTC Counter
  • NPA Interact qualification or equivalent recognised qualification or be willing to complete this qualification
  • NPA Dispensary Assistants qualification or equivalent recognised qualification or be willing to complete this qualification.

Responsibilities

  • Assist in preparation of prescriptions and delivery of professional services
  • Assist Pharmacist in providing an efficient, accurate and safe dispensing service in store, ensuring patient confidentiality
  • Assist Pharmacist with other dispensary related tasks e.g. orders, date checks, receiving prescriptions etc.
  • Delivery and collection of prescriptions when required
  • Assist on the medicines counter when required
  • Providing knowledge / up to date advice on our product ranges
  • Stock maintenance
  • Provide exceptional customer service
  • Key holder Responsibilities
  • Maintain professional standards of dress and grooming
  • General Housekeeping
  • Retail and other duties as required

FAQs

What is the job title for this position?

The job title is Dispensary Assistant / Trainee Dispensary Assistant.

What are the working hours for this position?

This position is full time and requires working 37.5 hours over 5 days per week, Monday to Saturday, as per shop rota.

What are the essential requirements for this role?

The essential requirements include having an interest in pharmacy and dispensing, being hard working and enthusiastic, demonstrating exceptional customer service and communication skills, and being part of a team with attention to detail and accuracy.

Is previous experience necessary for this position?

While previous experience is desirable, it is not essential. The job requires eligibility to work in the UK, a full UK driving license, and access to a car.

Are there any qualifications required for this role?

Candidates should be willing to complete the NPA Interact qualification or equivalent recognized qualification, as well as the NPA Dispensary Assistants qualification or an equivalent recognized qualification.

Where is the job located?

The position is located at Gordons Chemists, 3A 3B Strand Road, Derry / Londonderry, BT48 7BH.

What kind of duties will I be expected to perform?

Duties include assisting in the preparation of prescriptions, providing professional services, maintaining stock, delivering and collecting prescriptions, and providing exceptional customer service.

Is there any flexibility in working hours?

Yes, flexibility is required to work across local Gordons Chemist branches.

What should I expect regarding professional standards?

You are expected to maintain professional standards of dress and grooming as part of your role.

Can I apply if I do not have relevant dispensary experience?

Yes, relevant dispensary experience is desirable but not necessary, as long as you demonstrate a strong willingness to learn and meet other essential requirements.

Northern Ireland's leading independent Community Pharmacy chain, with more than 60 branches across NI & Scotland.

Science & Healthcare
Industry
501-1000
Employees
1980
Founded Year

Mission & Purpose

Gordons Chemists was established in 19880, in Donaghadee, County Down. Today, we now have more than 60 pharmacies on the high street in Northern Ireland and Scotland. We have a simple goal - to give you great value for money, and to deliver the friendly, courteous and professional customer service you expect. You can now shop online from Gordons Chemists - right across the UK & Ireland. We have a team of trained and dedicated Order Fulfilment Specialists, who will treat your order with the utmost care - your satisfaction is our priority! We want you to be satisfied with our service - from the moment you first visit our website, until you receive your order delivered to your doorstep. It's our aim that you are happy with the service you receive and that you'll hopefully visit us again. We also hope to make your online shopping cheaper for you, by offering great value prices - whether you are shopping for a brand new fragrance or for one of your favourite scents, an electric shaver, or a simple healthcare item. From all those new, must-have trendy gadgets, to gift sets, to brand new and your favourite fragrances, to the leading healthcare products – Gordons have it all wrapped up and waiting for you… And best of all... ‘The Beauty of Gordons is the Price!’