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District General Manager

  • Job
    Full-time
    Senior & Expert Level
  • Business, Operations & Strategy
    Facilities Management
  • Calgary

AI generated summary

  • You should have a Master's/MBA, 5-10 years’ experience, team leadership skills, analytical and problem-solving abilities, strong communication skills, Excel proficiency, and a valid driver’s license.
  • You will ensure compliance with policies, manage budgets, analyze financials, enhance client relations, coach teams, oversee HR practices, promote safety, and drive operational improvements.

Requirements

  • Master’s Degree/MBA preferred
  • 5 to 10 years’ related experience and training; or equivalent combination of education and experience
  • Proven ability to lead, motivate, develop and performance manage a team
  • Analytical; comfortable working extensively with figures and amounts such as discounts, interest, commissions, proportions, and percentages
  • Demonstrated practical problem solving skills
  • Strong verbal and written communication and presentation skills
  • Proficiency with MS Excel, Word, Access and PowerPoint
  • Past experience working in a unionized environment would be an asset
  • Must have a valid driver’s license
  • Flexible for occasional overnight travel as needed

Responsibilities

  • Interpret and ensure compliance with policies, procedures and guidelines to promote consistent application within the district including Quarterly Customer Service Route Rides Quarterly, Grand Opening Events for New Business, Associate Annual Appraisals, Effective Route Scheduling, Four Week Training Program, and other standard operational procedures added as needed
  • Ensure District is in compliance with Corporate retailing and purchasing programs as well as minimum standards by product category
  • With the Controller’s input and collaboration, develop accurate district budgets and forecasts
  • Analyze financial statements and flash reports for areas of profit improvement and recommend action
  • Provide operational perspective and quantify potential business opportunities, including review of computations and the validation of assumptions, to ensure proper ROI
  • Teach operators on how to better understand and use financial statements
  • Provide accurate and relevant data for operational reviews
  • Coach accounting staff and operators on how to provide data to other corporate departments
  • Analyze existing accounts for opportunities to provide better service and generate a better financial return, including the proper optimization of assets
  • Establish and maintain effective client contact at the appropriate client level including identifying clients' needs, communicating account progress, promoting new Company programs and ensuring clients are aware of current applicable government regulations
  • Document business content of client meetings as well as schedule and coordinate placement and/or removal of equipment at accounts
  • Conduct and/or monitor customer, client and associate satisfaction surveys
  • Participate in the sales process, negotiate contracts and approve new business proformas
  • Ensure consistent and equitable administration of human resource policies, procedures and guidelines to facilitate effective employee relations and support the preferred employer focus
  • Oversee Health & Safety meetings, work safely, promote safety and maintain a clean work environment
  • Recruit, train, assign, motivate, coach, recognize, develop and performance manage team
  • Coordinate union contract negotiations; stay current and abide by all parts of collective bargaining agreements, where applicable
  • Establish and maintain effective community relations; participate in professional and civic activities and make appropriate public appearances

FAQs

What is the primary role of a District General Manager at Compass Group Canada?

The primary role of a District General Manager is to oversee multiple accounts within a district, ensuring compliance with policies, managing financial performance, providing operational guidance, and leading a team to improve customer service and achieve business objectives.

What qualifications are preferred for the District General Manager position?

A Master's Degree or MBA is preferred, along with 5 to 10 years of related experience and training, or an equivalent combination of education and experience.

What skills are essential for this role?

Essential skills include strong leadership and motivational abilities, analytical skills for working with financial data, problem-solving capabilities, and excellent verbal and written communication skills.

Is experience in a unionized environment beneficial for this role?

Yes, past experience working in a unionized environment would be considered an asset for the District General Manager position.

Will the District General Manager have to travel?

Yes, the role requires flexibility for occasional overnight travel as needed.

What type of reporting is expected from the District General Manager?

The District General Manager is expected to provide accurate and relevant data for operational reviews, analyze financial statements, and suggest areas for profit improvement.

How does Compass Group Canada approach diversity in hiring?

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate, encouraging all qualified candidates to apply without regard to various personal characteristics or statuses.

What responsibilities does the District General Manager have regarding employee relations?

Responsibilities include overseeing the consistent administration of human resource policies, recruiting and training staff, coaching and performance managing team members, and ensuring effective employee relations.

Are there any specific computer software skills required for this position?

Yes, proficiency with MS Excel, Word, Access, and PowerPoint is required for the District General Manager role.

What is the approach for maintaining client relationships as a District General Manager?

The District General Manager is responsible for establishing and maintaining effective client contact, identifying needs, communicating progress, promoting new programs, and ensuring compliance with applicable regulations.

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.