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Document and Training Development Specialist-General Planners

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Serco

7d ago

  • Job
    Full-time
    Senior & Expert Level
  • Consulting
  • Herndon
    Remote

AI generated summary

  • You need 5+ years of FEMA PA experience, a relevant degree, training support experience, strong MS Office skills, and the ability to deploy quickly. Active FEMA badge preferred.
  • You will develop guidance documents, create training materials, and provide technical editing and graphic support for PA programs.

Requirements

  • 5 years minimum of prior Federal Emergency Management Agency (FEMA) Public Assistance (PA) experience
  • Bachelor's degree and 5 years experience in disaster fieldwork or field of expertise; a graduate level degree or professional registration with 2 years of experience in disaster fieldwork or field of expertise; or 10 years of experience in disaster fieldwork
  • Demonstrated knowledge and experience in recovery arena
  • An adult learning background and experience
  • 1-2 years of experience providing training support
  • The ability to obtain and maintain FEMA Public Trust
  • A United States Citizenship
  • The ability to maintain FEMA specific trainings
  • Strong Microsoft Office Skills, excellent written and oral communication skills
  • The ability to deploy to any location in zone 2 with a 24–48-hour notice after Task Order Award
  • The ability to go on 6–12-month deployments at a minimum
  • Experience and comfortability using a Smart Phone
  • The ability to work independently, in a team environment and under stressful conditions with tight deadlines
  • Knowledge of the FEMA Public Assistance Program/Policy
  • Trained in the Public Assistance delivery model preferred
  • Active FEMA badge

Responsibilities

  • - Assist in the development of PA Program guidance documents and tools when needed
  • - Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction
  • - Provide technical, technical editing, graphic development, and formatting for PA documents

FAQs

What is the primary role of a Document and Training Development Specialist at Serco?

The primary role involves assisting in the development of Public Assistance Program guidance documents, creating training aids, instructor guides, student manuals, and providing technical support for PA documents.

What qualifications are required for this position?

The position requires a minimum of 5 years of prior FEMA Public Assistance experience, a relevant bachelor's degree, or significant experience in disaster fieldwork. Additionally, candidates should have strong Microsoft Office skills and the ability to obtain FEMA Public Trust.

Is this position contingent upon any requirements?

Yes, the position is contingent upon the ability to obtain/maintain/transfer a DHS Clearance and customer requirements/approval.

What locations are covered under Zone 2 for deployment?

Zone 2 includes Arkansas, Colorado, Illinois, Indiana, Louisiana, Michigan, Minnesota, Montana, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, Texas, Utah, Wisconsin, and Wyoming.

What is the expected duration of deployments for this role?

The position may require deployments of 6 to 12 months at a minimum.

Do I need to be a U.S. citizen to apply for this position?

Yes, applicants must be United States citizens to qualify for this position.

What is the salary range for this position?

The salary range for this role is $62,400.00 to $197,600.00, contingent upon various factors including work experience and education.

Is training provided for this role?

Yes, the role requires the creation of training materials, and candidates with experience in providing training support are preferred.

Are there any specific skills or experiences preferred for this role?

Additional desired experiences include knowledge of the FEMA Public Assistance Program/Policy, training in the Public Assistance delivery model, and holding an active FEMA badge.

Can I apply for this job if I have a background in a different area than disaster recovery?

While a background in disaster fieldwork or recovery is preferred, candidates with relevant education and experience in related fields may still be considered based on their qualifications.

Serco

Technology
Industry
10,001+
Employees

Mission & Purpose

Serco is one of the world’s largest providers of public services to Governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve. Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. Sometimes we are supporting people at troubled times in their lives, be they unemployed, refugees fleeing persecution, or in prison. In other parts of our business we are running some of the most advanced train services in the world, delivering essential support to armed forces, keeping hospitals safe and running 24x7, and providing environmental services. Serco is a business where people and values matter. We have a strong public service ethos, and we employ people who want to make a positive difference to other people’s lives. We operate in North America, UK, Europe, Middle East, Hong Kong, Australia and New Zealand, and we encourage people to develop their careers moving both between different businesses and countries. And as a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled leaders is insatiable, and few companies can offer as many opportunities for people to grow their careers. We are looking for people to join Serco who share our desire to make a positive difference, the confidence to work as part of a team, the insight to spot the opportunity to do things better, and, importantly, the ability to take the initiative and put great ideas into practice wherever they are needed.

Culture & Values

  • Trust

  • Care

  • Innovation

  • Pride