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Document Automation Specialist

  • Job
    Mid & Senior Level
  • Legal
  • Birmingham, +2


  • Experience in a similar role within a law firm, using Contract Express / HighQ document automation technology.
  • Specialist knowledge and experience in building, updating, and maintaining automated products and providing support including trouble shooting, managing user access and setting up security.
  • Ability to accurately and efficiently assess the capability and potential of legal technology products and vendors and their compatibility with the Firm’s wider technology.
  • Diplomacy skills to assist with the typical change management issues inherent in any implementation of new technologies and processes;
  • Working knowledge and awareness of the current legal technology landscape
  • Experience of managing legal automation projects from inception to completion.
  • An understanding of the structure, complexity and organisation of legal documents.
  • But it's not just about experience and qualifications. We're looking for someone who also:
  • Has excellent written and verbal communication skills, with strong attention to detail
  • Is a team player with a positive and proactive attitude.
  • Has strong organisational skills and an ability to prioritise work effectively
  • Is filled with drive and enthusiasm, a willingness to learn, flexibility and commitment.
  • Has excellent presentation skills.


  • Using technology to automate documents and ensuring that the output complies with house style and is formatted, cross referenced and numbered correctly.
  • Keeping up to date with market trends and developments in legal automation and providing insights
  • Working collaboratively with people across all levels of the firm
  • Designing and implementing automation solutions and providing technical expertise in the creation of these
  • Ensuring good relationships with legal technology platforms and internal stakeholders
  • Establishing and delivering training sessions to facilitate the transfer of technical knowledge to colleagues.
  • Managing legal automation product upgrades and leading technical work streams
  • Providing technical expertise, support, and training to fee earners.

International law firm with a broad commercial, real estate, litigation and private wealth practice.


Mission & Purpose

Trowers & Hamlins is well known for its eclectic mix of specialisations combining sector leadership in the UK and across the Middle East. We help businesses and governments change the way we live and work for the better. We do this by providing commercial advice geared towards tackling tomorrow's challenges in industry. We are well known for our expertise in the real estate sector, and have thriving commercial, social housing, banking and finance, and private wealth practices, in addition to specialist practices such as planning, tax, pensions, and environment. We are a top-50 UK law firm and undertake work around the globe. We have over 170 partners and more than 1000 employees. The main office is in the City of London, with three UK regional offices in Birmingham, Exeter and Manchester. Outside the UK we have more than 80 lawyers and four offices across the Middle East North Africa (MENA) region (including Abu Dhabi, Bahrain, Dubai and Oman), as well as an office in Malaysia.