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DOL TAP Employment Navigator - Fort Leonard Wood, MO

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Serco

Jan 9

Applications are closed

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Education & Teaching
  • Fort Leonard Wood

Requirements

  • A High School Diploma and 4 years of experience working as a Workforce Solutions, Workforce Development, Career Counselor, Human Resources (HR) Specialist and/or experience in employment counseling, vocational counseling, guidance, placement counseling, rehabilitation counseling or educational counseling.
  • Or an Associate’s degree.
  • Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.
  • Proficient in the Microsoft Suite of Applications and virtual meeting platforms.
  • The ability to work well with the Military clients and must be able to communicate orally and in writing.
  • The ability to travel up to 10%.
  • A Bachelor’s degree.

Responsibilities

  • Listen to Servicemembers/spouses, analyze their expressed needs, suggest solutions, and assist with refinement of career action plans.
  • Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resources.
  • Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.
  • Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handovers.
  • Connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers/State Workforce Agencies.
  • Provide resume and cover letter advice.
  • Some travel may be required.
  • Employment Navigators will also be expected to connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers/State Workforce Agencies based on the Servicemember and/or spouses.

FAQs

What is the main role of the Employment Navigator?

The Employment Navigator assists transitioning servicemembers and their spouses by providing job search guidance, career exploration, and connecting them to employment resources and partners.

What qualifications are required for the Employment Navigator position?

A High School Diploma with 4 years of relevant experience or an Associate’s degree is required, along with knowledge of the civilian workplace and proficiency in Microsoft Suite and virtual meeting platforms.

Is travel required for this position?

Yes, some travel may be required, up to 10%.

What types of workshops will Employment Navigators be conducting?

Employment Navigators will conduct job assistance workshops and employment counseling sessions as part of the Transition Assistance Program (TAP).

How many servicemembers does the DOL TAP program assist annually?

The DOL TAP program assists approximately 200,000 servicemembers who separate annually from the United States Military.

What additional skills are desired for candidates applying for this role?

A Bachelor’s degree is desired, along with skills in working well with military clients and effective oral and written communication.

Are military veterans and spouses encouraged to apply for this position?

Yes, military veterans and spouses are encouraged to apply for the Employment Navigator position.

What is the job environment like for the Employment Navigator?

This position is primarily an in-office, client-facing role with set office hours, though remote work may be permitted under certain circumstances.

What resources will Employment Navigators connect transitioning servicemembers and spouses to?

Employment Navigators will connect them to DOL government and non-government partners, as well as American Job Centers and State Workforce Agencies.

What type of assistance will be provided regarding resumes?

Employment Navigators will provide guidance on resume and cover letter writing to assist servicemembers and spouses in their job search.

Technology
Industry
10,001+
Employees

Mission & Purpose

Serco is one of the world’s largest providers of public services to Governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve. Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. Sometimes we are supporting people at troubled times in their lives, be they unemployed, refugees fleeing persecution, or in prison. In other parts of our business we are running some of the most advanced train services in the world, delivering essential support to armed forces, keeping hospitals safe and running 24x7, and providing environmental services. Serco is a business where people and values matter. We have a strong public service ethos, and we employ people who want to make a positive difference to other people’s lives. We operate in North America, UK, Europe, Middle East, Hong Kong, Australia and New Zealand, and we encourage people to develop their careers moving both between different businesses and countries. And as a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled leaders is insatiable, and few companies can offer as many opportunities for people to grow their careers. We are looking for people to join Serco who share our desire to make a positive difference, the confidence to work as part of a team, the insight to spot the opportunity to do things better, and, importantly, the ability to take the initiative and put great ideas into practice wherever they are needed.

Culture & Values

  • Trust

  • Care

  • Innovation

  • Pride

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