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DOL TAP Senior Employment Navigator - Norfolk, VA

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Serco

Yesterday

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • Norfolk
    Remote

AI generated summary

  • You need a High School Diploma with 5 years of TAP experience or a Bachelor’s with 3 years of counseling. Strong communication, Microsoft skills, and up to 10% travel required.
  • You will guide transitioning Service Members in job searches, offer career advice, assist with resumes, connect them to resources, and mentor other counselors.

Requirements

  • - A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience.
  • - OR a Bachelor’s degree and 3 years of employment counseling or career counseling experience.
  • - Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.
  • - Proficient in the Microsoft Suite of Applications and virtual meeting platforms.
  • - The ability to work well with the Military clients and must be able to communicate orally and in writing.
  • - The ability to travel up to 10%.

Responsibilities

  • Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans.
  • Provide job search guidance and career advice; assure the TSM understands and can access available resources.
  • Assist with job matching of vacancy postings, with TSM’s skills and work requirements.
  • Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.
  • Possess extensive knowledge of the current labor market information.
  • Provide resume and cover letter advice.
  • Assist with training and mentoring other TAP career counselors as well as possess the sound organizational and positive leadership skills for site management support.
  • Connect transitioning Servicemembers and/or spouses to DOL government and non-government partners as well as American Job Centers/State Workforce Agencies based on the Servicemember and/or spouses.

FAQs

What is the main purpose of the DOL TAP Senior Employment Navigator position?

The main purpose of the DOL TAP Senior Employment Navigator position is to assist and prepare transitioning servicemembers and their spouses as they transition from military to civilian careers, providing individual counseling and job search support.

What qualifications are required for this position?

Applicants must have a High School Diploma and 5 years of military Transition Assistance Program (TAP) experience, or a Bachelor's degree and 3 years of employment or career counseling experience. Knowledge of the civilian workplace and proficiency in the Microsoft Suite of Applications are also required.

Will the Employment Navigator need to travel for this role?

Yes, the position requires the ability to travel up to 10%.

Are military veterans and their spouses encouraged to apply?

Yes, military veterans and spouses are highly encouraged to apply for this position.

What are the key responsibilities of the DOL TAP Senior Employment Navigator?

Key responsibilities include providing job search guidance, assisting with job matching, offering labor market information, providing resume and cover letter advice, and mentoring other TAP career counselors.

What kind of support will the Employment Navigator provide to servicemembers?

The Employment Navigator will provide individualized counseling on the job search process, assess skills, assist with career exploration, and connect servicemembers and spouses to various resources and job centers.

Is experience in the military required for this position?

While direct military experience is not explicitly required, candidates with military Transition Assistance Program (TAP) experience will be preferred.

What type of work environment can employees expect at Serco?

Employees can expect a supportive work environment where their contributions are valued, and they have the opportunity to make an impact across various areas of service.

Serco

Technology
Industry
10,001+
Employees

Mission & Purpose

Serco is one of the world’s largest providers of public services to Governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve. Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. Sometimes we are supporting people at troubled times in their lives, be they unemployed, refugees fleeing persecution, or in prison. In other parts of our business we are running some of the most advanced train services in the world, delivering essential support to armed forces, keeping hospitals safe and running 24x7, and providing environmental services. Serco is a business where people and values matter. We have a strong public service ethos, and we employ people who want to make a positive difference to other people’s lives. We operate in North America, UK, Europe, Middle East, Hong Kong, Australia and New Zealand, and we encourage people to develop their careers moving both between different businesses and countries. And as a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled leaders is insatiable, and few companies can offer as many opportunities for people to grow their careers. We are looking for people to join Serco who share our desire to make a positive difference, the confidence to work as part of a team, the insight to spot the opportunity to do things better, and, importantly, the ability to take the initiative and put great ideas into practice wherever they are needed.

Culture & Values

  • Trust

  • Care

  • Innovation

  • Pride