FAQs
What are the key responsibilities of the Domain Architect in this role?
The key responsibilities include implementing stories according to standards, leading design sessions, collaborating on design documents, performing developments, functional validation of processes, supporting project implementation in production, resolving issues and defects, and assisting junior professionals in their growth.
What qualifications are required for this position?
Candidates must have experience in building and supporting all ServiceNow modules, and be ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist.
Which ServiceNow modules should the candidate be experienced in?
Candidates should be experienced in one or a combination of the following ServiceNow modules: ITSM, ITAM, CSM, HRSD, ITOM, SPM, SecOps, IRM, and GRC.
Is prior experience in leading design sessions required?
Yes, candidates should be capable of leading design sessions as part of their responsibilities.
Will there be opportunities for mentorship in this role?
Yes, the role includes supporting and mentoring junior professionals to help them grow in their careers.
What is the main focus of the job?
The main focus is on implementing ServiceNow solutions and enabling clients to build custom business applications and integrate ServiceNow with third-party applications and telephony platforms.
Is functional validation of implemented processes part of the job responsibilities?
Yes, performing functional validation of the implemented processes is a key responsibility of this role.
What type of issues will the Domain Architect be responsible for resolving?
The Domain Architect will oversee the resolution of high to medium complexity issues and defects, including their escalation to production.
What type of teamwork does this role involve?
This role involves coordination with colleagues on different projects and collaboration in design and definition sessions.
Are there specific certifications required for this role?
Yes, the required certifications include ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist.