FAQs
What is the job title for the position being advertised?
The job title is Doradca ds. ulg i umorzeń.
Where is the position located?
The position is located at ZUS I Oddział w Poznaniu, ul. Dąbrowskiego 12, 60-908 Poznań.
What are the main responsibilities of the Doradca ds. ulg i umorzeń?
The main responsibilities include ensuring the implementation of tasks related to granting concessions and waiving debts pertaining to contributions, improperly received benefits, and FAL receivables, including accepting applications and direct customer interactions.
What educational qualifications are required for this position?
A secondary education is required, while higher education in law, administration, economics, social sciences, or a related field is preferred.
How much experience is required for applicants?
A minimum of 1 year of work experience related to social insurance or customer service is preferred.
Are there any specific knowledge requirements for this role?
Yes, candidates should have knowledge of the Social Insurance System Act and the Code of Administrative Procedure, as well as proficiency in MS Office.
What personal qualities are sought in candidates?
Candidates should be communicative, able to collaborate, quality and goal-oriented, customer-oriented, punctual, able to handle difficult situations, and possess problem-solving skills.
What documents are required to apply for this position?
Required documents include a cover letter indicating the position and offer number, a CV, copies of education certificates, and a signed declaration consenting to the processing of personal data for recruitment purposes.
What is the deadline for submitting applications?
The deadline for submitting applications is 04-11-2024.
What employment type is offered for this position?
A fixed-term contract is offered for the purpose of replacing an absent employee.
Will applicants receive feedback on their application?
Only candidates who meet the formal requirements will be contacted regarding their application.
Is there support for individuals with disabilities in the workplace?
Yes, ZUS is an employer friendly to individuals with disabilities and offers an optimal work environment accommodating their needs.
What work conditions can be expected in this role?
The work involves over 4 hours of computer use per day, direct contact with clients, and may require business trips. The office is located in a building with an elevator and accessible features.