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Doradca ds. ulg i umorzeń

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ZUS

10d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Government & Politics
  • Bankura
  • 3d left

AI generated summary

  • You need a minimum secondary education, ideally higher in relevant fields, 1 year in social insurance, and knowledge of relevant laws. Strong communication and problem-solving skills are essential.
  • You will manage applications for debt relief and waivers related to contributions and benefits while providing direct support to clients.

Requirements

  • Wymagania formalne określone dla stanowiska pracy
  • Niezbędne
  • wykształcenie średnie
  • Mile Widziane
  • wykształcenie wyższe (ekonomia, nauki społeczne, gospodarka, prawo, administracja)
  • minimum 1 rok pracy związanej z ubezpieczeniami społecznymi
  • Wymagania dodatkowe
  • znajomość przepisów ustawy o systemie ubezpieczeń społecznych
  • znajomość przepisów Kodeksu Postępowania Administracyjnego
  • orientacja na cel/jakość
  • komunikacja
  • współpraca
  • elastyczność
  • nastawienie na rozwój
  • orientacja na klienta
  • rozwiązywanie problemów
  • radzenie sobie w trudnych sytuacjach
  • Wymagane dokumenty
  • CV
  • list motywacyjny z zaznaczeniem komórki organizacyjnej i stanowiska, o jakie ubiega się kandydat, w razie możliwości ze wskazaniem adresu e-mail lub nr telefonu
  • skany dokumentów potwierdzających posiadane wykształcenie

Responsibilities

  • Zapewnia realizację zadań z zakresu udzielania ulg i umarzania należności z tytułu składek, nienależnie pobranych świadczeń oraz należności FAL w zakresie przyjmowania wniosków oraz bezpośrednich kontaktów z klientami.

FAQs

What is the location of the job?

The job is located at ZUS Oddział w Warszawie, ul. Senatorska 6/8, 00-917 Warszawa, in the mazowieckie province.

What are the necessary qualifications for this position?

The necessary qualifications include at least a secondary education, with higher education in economics, social sciences, law, or administration being preferred, as well as a minimum of 1 year of experience related to social insurance.

What responsibilities does the position entail?

The position involves providing assistance with the granting of reliefs and the cancellation of debts related to contributions, improperly collected benefits, and other financial tasks, including processing applications and direct client interactions.

What additional skills are preferred for candidates?

Preferred skills include knowledge of social insurance regulations, knowledge of the Administrative Procedure Code, goal orientation, effective communication, cooperation, flexibility, customer orientation, problem-solving abilities, and the capacity to handle difficult situations.

Is there a deadline to apply for this job?

Yes, the deadline to apply for this position is December 9, 2024.

Will there be an assessment during the recruitment process?

Yes, the recruitment process will include a knowledge test and a job interview at the branch's location.

What benefits are offered to employees in this position?

Employees are offered stable employment based on an employment contract, benefits from the Company Social Benefits Fund, opportunities for professional development, a bonus system, flexible working hours, and opportunities for building personal competencies and teamwork.

Are candidates with disabilities encouraged to apply?

Yes, Zakład Ubezpieczeń Społecznych is an employer friendly to individuals with disabilities and provides optimal working conditions, accommodating their needs as necessary.

What is the work environment like?

The work environment includes office spaces equipped with computer and office equipment, and the building has four floors with an elevator for accessibility.

Jesteśmy dla Państwa!

Finance
Industry
10,001+
Employees
1934
Founded Year

Mission & Purpose

Zakład Ubezpieczeń Społecznych (ZUS) is a Polish social insurance institution responsible for administering social security programmes in Poland. The organisation manages a range of benefits, including pensions, disability support, sickness insurance, and family benefits, ensuring that citizens are provided with financial assistance in times of need. ZUS is dedicated to maintaining the stability and efficiency of Poland's social insurance system, ensuring that contributions are collected and distributed fairly and effectively. The institution aims to provide a reliable safety net for Polish citizens, contributing to social stability and welfare. Ultimately, ZUS seeks to improve the quality of life for individuals by managing resources that offer protection against life's uncertainties.