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Doradca ds. ulg i umorzeń

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ZUS

7d ago

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Government & Politics
  • Bankura

Requirements

  • Wymagania formalne określone dla stanowiska pracy
  • Niezbędne
  • wykształcenie średnie
  • Mile Widziane
  • wykształcenie wyższe (ekonomia, nauki społeczne, gospodarka, prawo, administracja)
  • minimum 1 rok pracy związanej z ubezpieczeniami społecznymi
  • Wymagania dodatkowe
  • znajomość przepisów ustawy o systemie ubezpieczeń społecznych
  • znajomość przepisów Kodeksu Postępowania Administracyjnego
  • orientacja na cel/jakość
  • komunikacja
  • współpraca
  • elastyczność
  • nastawienie na rozwój
  • orientacja na klienta
  • rozwiązywanie problemów
  • radzenie sobie w trudnych sytuacjach
  • Wymagane dokumenty
  • CV
  • list motywacyjny z zaznaczeniem komórki organizacyjnej i stanowiska, o jakie ubiega się kandydat, w razie możliwości ze wskazaniem adresu e-mail lub nr telefonu
  • skany dokumentów potwierdzających posiadane wykształcenie

Responsibilities

  • Zapewnia realizację zadań z zakresu udzielania ulg i umarzania należności z tytułu składek, nienależnie pobranych świadczeń oraz należności FAL w zakresie przyjmowania wniosków oraz bezpośrednich kontaktów z klientami.

FAQs

What is the job title for this position?

The job title is Doradca ds. ulg i umorzeń.

Where is the place of work for this position?

The place of work is ZUS I Oddział w Warszawie, located at ul. Senatorska 6/8, 00-917 Warszawa.

What are the main tasks associated with the Doradca ds. ulg i umorzeń position?

The main tasks include providing assistance with discounts and debt forgiveness related to contributions, improperly collected benefits, and FAL claims, as well as managing applications and direct customer contact.

What formal education is required for this position?

A secondary education is required for this position.

Is higher education preferred for this job?

Yes, higher education in fields such as economics, social sciences, management, law, or administration is preferred.

Is there a specific work experience requirement for candidates?

Yes, a minimum of 1 year of work experience related to social insurance is required.

What additional qualifications are beneficial for this role?

Knowledge of the Social Insurance System Act, Administrative Procedure Code, and skills in goal orientation, communication, collaboration, flexibility, customer orientation, problem-solving, and handling difficult situations are beneficial.

What documents are required to apply for this job?

Required documents include a CV, a cover letter indicating the organizational unit and position being applied for, and scanned documents confirming educational qualifications.

What is the deadline for submitting applications?

The deadline for submitting applications is 08-10-2024.

What benefits does the company offer its employees?

The company offers stable employment under a work contract, social fund benefits, opportunities for professional development, a bonus system, flexible working hours, and the chance to build personal competencies and teamwork.

Is the workplace accessible for persons with disabilities?

Yes, Zakład Ubezpieczeń Społecznych is an employer friendly to persons with disabilities and can adjust the workplace and equipment to individual needs.

What equipment is provided for the workplace?

The workplace is equipped with computer and office equipment.

What are the working conditions for this position?

Working conditions meet health and safety standards, involve computer use for over 4 hours a day, require movement throughout the facility, and the office is located on the 3rd floor of a 4-story building with an elevator. The entrance to the building is organized from the level of the sidewalk.

Jesteśmy dla Państwa!

Finance
Industry
10,001+
Employees
1934
Founded Year

Mission & Purpose

Zakład Ubezpieczeń Społecznych (ZUS) is a Polish social insurance institution responsible for administering social security programmes in Poland. The organisation manages a range of benefits, including pensions, disability support, sickness insurance, and family benefits, ensuring that citizens are provided with financial assistance in times of need. ZUS is dedicated to maintaining the stability and efficiency of Poland's social insurance system, ensuring that contributions are collected and distributed fairly and effectively. The institution aims to provide a reliable safety net for Polish citizens, contributing to social stability and welfare. Ultimately, ZUS seeks to improve the quality of life for individuals by managing resources that offer protection against life's uncertainties.