FAQs
What is the main purpose of the DTU Administrator position?
The main purpose of the DTU Administrator position is to provide comprehensive administrative support to the Day Treatment Unit (DTU) nurses and manage processes related to patient care and treatment delivery at the Churchill Hospital.
What kind of skills are required for this role?
Candidates should possess good communication and interpersonal skills, be proactive, and be a good team player.
Is this role patient-facing?
Yes, a key element of this role involves welcoming and dealing with patients visiting the unit to receive their treatment.
What are the back-office responsibilities associated with this position?
Back-office responsibilities include updating the Electronic Patient Record (EPR), ensuring all appointments are booked, managing databases (EPR, ARIA), contributing to chemotherapy delivery processes, assisting with patient queries, and booking transport.
How should the DTU Administrator interact with patients?
The DTU Administrator should interact with patients and relatives in a sensitive and compassionate manner, as they may be experiencing emotional distress due to the nature of the disease.
Who can I contact for an informal chat about the position?
You can contact Nicole Cosma, the DTU Team Leader, at nicole.cosma@ouh.nhs.uk for an informal chat.
What values does the Oxford University Hospitals NHS Foundation Trust uphold?
The Trust upholds values of compassion, respect, learning, delivery, improvement, and excellence, which are integral to delivering compassionate excellence in patient care.
Is experience in healthcare necessary for this position?
While specific experience in healthcare may be beneficial, the role is open to enthusiastic and motivated individuals who are willing to learn and contribute positively to patient care.
What is the work environment like at the Churchill Hospital?
The work environment at the Churchill Hospital is focused on providing a wide range of clinical services and emphasizes a collaborative approach to patient care within a supportive team setting.
Can I learn more about the Oxford University Hospitals NHS Foundation Trust?
Yes, you can find more information about the Trust and its services on their website at www.ouh.nhs.uk.