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Dual-Site Studio Manager

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Trib3

11d ago

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    Business, Operations & Strategy
  • Amsterdam
  • Quick Apply

AI generated summary

  • You need 3+ years in management, strong sales and financial skills, process improvement experience, excellent customer service, communication, and problem-solving abilities in a fast-paced environment.
  • You will manage operations, optimize team efficiency, oversee supplier relations, drive sales, coach staff, maintain customer service standards, and ensure budget adherence.

Requirements

  • Minimum 3 years in a managerial role with a track record of meeting financial targets and overseeing daily operations.
  • Strong background in sales management – including forecasting, budgeting and reporting.
  • Experience in implementing operational and process improvements.
  • Demonstrated ability to deliver outstanding customer service.
  • Fluent in English with excellent communication skills.
  • Strong organisational skills and a proactive problem-solving attitude.
  • Results-driven team player with a keen eye for commercial opportunities.
  • Experience in a fast-paced environment with flexibility to adapt to business needs.

Responsibilities

  • Oversee daily operations, ensuring adherence to the allocated budget and financial targets.
  • Implement and monitor process efficiencies, including optimising team methods and streamlining operations to boost sales effectiveness.
  • Manage supplier relationships, maintain adequate stock levels, and resolve maintenance issues to ensure studios are in compliance with health and safety standards.
  • Build and nurture a high-performing team through training, performance management, and development.
  • Support direct reports in fulfilling their responsibilities and maximizing their performance.
  • Enhance the team’s product knowledge, sales skills, and overall sales culture.
  • Lead by example by providing outstanding next-level customer service, in person, over the phone and via email.
  • Maintain front-of-house standards, including cleanliness and client check-in procedures.
  • Manage and resolve customer issues and complaints, ensuring high standards.
  • Drive a sales ethos to deliver targets and delivering exceptional customer.
  • Coach the team to excel in customer service and meet studio targets and KPIs.
  • Manage the sales funnel from lead generation to closing sales, ensuring effective and profitable execution.
  • Evaluate and monitor sales performance against organisational targets to allotted budget.
  • Forecast sales requirements, prepare budgets, analyse variances, and implement corrective actions to meet cluster objectives.
  • Set and manage sales targets across the cluster.

FAQs

What is the primary responsibility of the Dual-Site Studio Manager?

The primary responsibility of the Dual-Site Studio Manager is to oversee the operations and commercial performance of two studios, including daily operations, team management, sales optimisation, and reporting to meet organisational goals.

What experience is required for this role?

A minimum of 3 years in a managerial role with a track record of meeting financial targets and overseeing daily operations is required, along with a strong background in sales management, including forecasting, budgeting, and reporting.

What are the main duties related to people management?

Main duties related to people management include building and nurturing a high-performing team through training and development, supporting direct reports in maximizing performance, and enhancing the team’s product knowledge and sales skills.

How does the Dual-Site Studio Manager ensure customer service standards are met?

The Dual-Site Studio Manager ensures customer service standards are met by leading by example, providing outstanding customer service, maintaining front-of-house standards, and managing customer issues and complaints.

What are some key sales management responsibilities in this role?

Key sales management responsibilities include driving a sales ethos to deliver targets, coaching the team to excel in customer service and meet studio targets and KPIs, and managing the sales funnel from lead generation to closing sales.

Is there a specific budget that must be followed?

Yes, the Dual-Site Studio Manager must oversee daily operations, ensuring adherence to the allocated budget and financial targets.

What qualities are essential for a candidate applying for this position?

Essential qualities include being results-driven, a strong team player with a keen eye for commercial opportunities, excellent organisational skills, and a proactive problem-solving attitude.

Are there any educational qualifications required for this role?

While specific educational qualifications are not detailed, relevant managerial and sales experience, along with a strong background in operations, is essential for this role.

What is the company’s mission related to the fitness community?

The company’s mission is to build a global fitness community where anyone can belong, bringing people together worldwide through next-level workout experiences.

Is experience in a fast-paced environment required for this position?

Yes, experience in a fast-paced environment with the flexibility to adapt to business needs is required.

Trib3

We Sweat Together

Science & Healthcare
Industry
51-200
Employees
2015
Founded Year

Mission & Purpose

TRIB3 is a boutique fitness brand that offers unique, high-intensity group workout experiences in a stylish, community-focused environment. With a blend of cardio, resistance, and intensity training, TRIB3 delivers a personalised fitness journey designed to challenge participants while fostering a sense of belonging. The ultimate mission of TRIB3 is to create a global fitness community that connects people through shared experiences and transformative workouts. Their purpose is to inspire individuals to push their limits, improve their fitness, and enjoy an inclusive, motivational atmosphere that supports personal and collective growth.