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Duty Manager (27 Hours Contract)

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Newcastle

AI generated summary

  • You should have experience in retail management, be energetic and organized, and thrive in a fast-paced, dynamic environment. Passion for leadership is essential.
  • You will lead the team, ensure excellent customer service, maintain store cleanliness and merchandising, and strive to meet sales targets for profitability.

Requirements

  • Proven success as a Retail Supervisor / Duty Manager / Assistant Manager / Shift Manager in fast-paced retail.
  • Energetic, organised, and passionate about leadership.
  • Thrive in a lively, sometimes challenging, environment.

Responsibilities

  • Lead & inspire the team to greatness!
  • Ensure customer service shines & handle queries like a pro.
  • Maintain a stunning store condition – from cleanliness to merchandising.
  • Aim for the stars with sales targets and profitability.

FAQs

What is the job title for this position?

The job title is Duty Manager.

Where is the Duty Manager position located?

The position is located in Longbenton, Newcastle Upon Tyne, NE12 8GA.

What is the pay rate for this role?

The pay rate is £12.00 per hour.

How many hours per week is the Duty Manager contract?

The contract is for 27 hours per week.

What benefits are offered with this position?

Benefits include a 10% discount at Heron Foods and B&M stores, ongoing learning and career progression opportunities, free confidential wellbeing support, access to a GP, 30 days annual leave (pro rata), rewards for long service, and more.

What are the primary responsibilities of a Duty Manager?

The primary responsibilities include leading and inspiring the team, ensuring excellent customer service, maintaining store condition, and meeting sales targets.

What qualifications are required for this position?

A proven success as a Retail Supervisor, Duty Manager, Assistant Manager, or Shift Manager in a fast-paced retail environment is required.

What personal qualities are essential for the Duty Manager role?

Candidates should be energetic, organised, passionate about leadership, and able to thrive in a lively, sometimes challenging environment.

How can I learn more about working at Heron Foods?

You can uncover more about life at Heron Foods by visiting the Heron Foods Careers page.

Is Heron Foods an equal opportunity employer?

Yes, Heron Foods is an equal opportunity employer and values diversity.

We are committed to providing top quality food products at the lowest possible prices every day in every store.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1979
Founded Year

Mission & Purpose

Heron Foods is a discount retailer in the UK, offering a wide range of quality food and household products at low prices. They operate over 250 stores, primarily in the North of England and the Midlands, providing customers with great value and exceptional service. Their aim is to help families save money on their everyday shopping needs while maintaining high standards of freshness and quality. Heron Foods is committed to affordability, convenience, and supporting local communities by making essential goods accessible to everyone.

Culture & Values

  • Honest

    We are honest in all our dealings. We don’t over complicate. We are transparent and always do the right thing.

  • Energetic

    We complete all tasks with energy and drive. We relish a challenge and give 100%.

  • Responsive

    We are responsive to change. We adapt and take action as required. We make recommendations and assist our colleagues.

  • Organised

    We always plan ahead, taking into account business needs. We communicate with the wider business to prevent confusion. We aim to be organised in all we do.

  • Knowledgeable

    We are knowledgeable and relish learning new skills. We question things we don’t understand and we endeavour to be subject experts in our field.