FAQs
What is the job title for this position?
The job title is Duty Manager.
Where is the location of the job?
The location of the job is The Westin Manila, San Miguel Avenue corner Lourdes Drive, Ortigas Center, Metro Manila, Philippines.
Is this position full-time or part-time?
This position is full-time.
Is this a remote position?
No, this position is not remote; it requires on-site work.
What are the main responsibilities of a Duty Manager?
The main responsibilities include processing guest check-ins, verifying guest identity and payments, managing guest accounts, accommodating guest requests, and assisting in training and motivating employees.
What qualifications are preferred for applicants?
Preferred qualifications include a high school diploma or GED equivalent, at least 1 year of related work experience, and at least 1 year of supervisory experience.
Are there any required certifications or licenses for this position?
No specific licenses or certifications are required for this position.
What qualities should an ideal candidate possess?
An ideal candidate should be passionate, active, optimistic, adventurous, and dedicated to maintaining their well-being.
Does the company support diversity and inclusion in hiring?
Yes, the company is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.
What type of support is provided to employees in relation to guest service?
Employees are expected to develop positive working relationships, support team goals, and respond appropriately to employee concerns while maintaining high-quality service standards.