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Duty Manager - Fridays

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  • Job
    Full-time
    Junior & Mid Level
  • Leeds

Requirements

  • Experience in a similar role, with a proven track record of leading a team is preferential
  • Restaurant / hospitality experience would be desirable
  • Good problem-solving skills and the ability to think fast
  • Great communication skills so you can lead and inspire a team and delight our guests

Responsibilities

  • Directs and leads team members. Supporting the Deputy General Manager with operational procedures and issues. Your key duties will include the following:
  • To support the manager on duty to lead and inspire the performance of their team. Responsibility for supporting many aspects of the Restaurant, Kitchen or Bar's operation and performance. This includes People, Guest, Sales, Profit, Operations, Health & Safety and Property.
  • To ensure that TGI Friday’s standards are maintained, and the departments performance delivers its targets through a People First, Guest Obsessed, Operational Excellence Strategy.

FAQs

What is the role of a Duty Manager at TGI Fridays?

The Duty Manager at TGI Fridays is responsible for leading and inspiring the performance of the team, supporting the Deputy General Manager with operational procedures, and ensuring the restaurant maintains its performance targets across various aspects such as guest experience, sales, and operational excellence.

What experience is required for the Duty Manager position?

The successful applicant should have experience in a similar role with a proven track record of leading a team. Restaurant or hospitality experience is desirable.

Are there any benefits offered to Duty Managers?

Yes, benefits include time and a half pay for hours worked over 48 in a week, flexible working patterns, weekly pay every Friday, participation in a pension scheme, development programs for career progression, and unlimited access to a discount on the food menu for team members and their friends and family.

How does TGI Fridays support diversity and inclusion?

TGI Fridays promotes diversity and inclusion through their "Pridays" forum, which includes partnerships with LGBTQ+ charities, and hosts Women In Business and Disability forums. They are committed to being an equal opportunities employer.

What kind of training and development programs are available?

TGI Fridays offers development programs that support and fast track career progression, as well as apprenticeship programs available to all levels.

How does the pay structure work for Duty Managers?

Duty Managers will receive a weekly pay every Friday. Additionally, they will earn time and a half for any hours worked over 48 in a week.

Is there a probation period for this role?

The job description does not specify a probation period. Candidates are encouraged to inquire during the interview process for more details.

What is the work environment like at TGI Fridays?

The work environment at TGI Fridays is described as energetic and lively, with a focus on a "family" atmosphere where team members are encouraged to work hard, succeed, and celebrate.

Is there an opportunity to advance in this role?

Yes, TGI Fridays emphasizes career progression with development programs and incentives for delivering great results, providing ample opportunities for advancement.

What is the age requirement to apply for the Duty Manager position?

Candidates must be over the compulsory school leaving age to apply for the Duty Manager position.

Retail & Consumer Goods
Industry
10,001+
Employees
1965
Founded Year

Mission & Purpose

In 1965, TGI Fridays opened its first location in New York City. Today, there are 890 restaurants in 60 countries offering high quality, authentic American food and legendary drinks, bringing together all people from all places. The freeing and liberating spirit of "Friday"​ combined with our belief that all are welcome is our founding premise. We are The People of All Stripes.

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