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Duty Manager (Full Time - 36 hours contract)

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must have retail supervisory experience, be energetic and organized, and thrive in a fast-paced, challenging environment with a passion for leadership.
  • You will lead the team, deliver excellent customer service, ensure store cleanliness and merchandising, and strive for sales targets and profitability.

Requirements

  • Proven success as a Retail Supervisor / Duty Manager / Assistant Manager / Shift Manager in fast-paced retail.
  • Energetic, organised, and passionate about leadership.
  • Thrive in a lively, sometimes challenging, environment.

Responsibilities

  • Lead & inspire the team to greatness!
  • Ensure customer service shines & handle queries like a pro.
  • Maintain a stunning store condition – from cleanliness to merchandising.
  • Aim for the stars with sales targets and profitability.

FAQs

What is the pay rate for the Duty Manager position?

The pay rate for the Duty Manager position is £12.00 per hour.

How many hours will I be working each week?

The Duty Manager position is a full-time role with a contract of 36 hours weekly.

What benefits can I expect as a Duty Manager?

As a Duty Manager, you can enjoy a 10% discount at both Heron Foods and B&M stores, ongoing learning and career progression opportunities, free confidential wellbeing support, 24/7 online access to a GP for you and your family, 30 days annual leave (pro rata), rewards for long service and work anniversaries, and more!

What are the main responsibilities of a Duty Manager?

As a Duty Manager, your responsibilities include leading and inspiring the team, ensuring excellent customer service, maintaining store cleanliness and merchandising, and striving to meet sales targets and profitability.

What qualifications or experience do I need to apply for this role?

You should have proven success as a Retail Supervisor, Duty Manager, Assistant Manager, or Shift Manager in a fast-paced retail environment.

What qualities are you looking for in a candidate?

We are looking for an energetic, organized individual who is passionate about leadership and can thrive in a lively, sometimes challenging, environment.

Where is the Duty Manager position located?

The Duty Manager position is located in Barry, CF63 4HJ.

Is there an opportunity for career progression?

Yes, there are ongoing learning and career progression opportunities available at Heron Foods.

How can I apply for the Duty Manager position?

You can apply for the Duty Manager position by visiting the Heron Foods Careers page and submitting your application.

Is Heron Foods an equal opportunity employer?

Yes, Heron Foods is an equal opportunity employer and values diversity.

We are committed to providing top quality food products at the lowest possible prices every day in every store.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1979
Founded Year

Mission & Purpose

Heron Foods is a discount retailer in the UK, offering a wide range of quality food and household products at low prices. They operate over 250 stores, primarily in the North of England and the Midlands, providing customers with great value and exceptional service. Their aim is to help families save money on their everyday shopping needs while maintaining high standards of freshness and quality. Heron Foods is committed to affordability, convenience, and supporting local communities by making essential goods accessible to everyone.

Culture & Values

  • Honest

    We are honest in all our dealings. We don’t over complicate. We are transparent and always do the right thing.

  • Energetic

    We complete all tasks with energy and drive. We relish a challenge and give 100%.

  • Responsive

    We are responsive to change. We adapt and take action as required. We make recommendations and assist our colleagues.

  • Organised

    We always plan ahead, taking into account business needs. We communicate with the wider business to prevent confusion. We aim to be organised in all we do.

  • Knowledgeable

    We are knowledgeable and relish learning new skills. We question things we don’t understand and we endeavour to be subject experts in our field.