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E-Commerce Analytics Specialist

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PANDORA Jewelry

Jan 3

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Data
    Marketing
  • Milan

Requirements

  • At least 3-5 years’ experience in a data analytical or ecommerce trading role
  • Experience of analyzing complex data and large data volumes
  • Knowledge and application of best practice customer insight principles
  • Analytical skills with understanding of measuring stock, margins, sales and returns in a report format
  • Track record of identifying growth opportunities for the business from data analysis
  • Proficient in Adobe Analytics or similar
  • Advanced Microsoft Excel proficiency
  • Proficient in Power BI, Tableau or similar
  • Proficient in Monetate or similar testing tools
  • Master degree’s in Marketing, Consumer Insights, E-commerce, Digital
  • Fluent in English.
  • Commercially focused in driving sales online and working as a support role within a team.
  • Pro-active and results orientated
  • Strong analytical skills
  • Strong ecommerce experience with good time-management skills.
  • Ability to communicate complex analytical findings in a way that is understandable for business stakeholders
  • Comfortable with challenging opinions using data to support

Responsibilities

  • Collaboration and Reporting: Work closely with the eCommerce Analytics & Optimization Manager and Marketing Dept. to produce and maintain centrally aligned sales and KPI reports for weekly and monthly reporting.
  • Analytics Tools Expert: Become the Adobe Analytics and BI tools team expert within the team and provide analytics and systems training to teams where relevant.
  • Analysis and Optimization: Work closely with the Ecommerce team to provide core insights from data to suggest A/B tests that drive fundamental improvements to the site performance.
  • Personalization: Support the Ecommerce team in identifying and setting up personalization experiences to optimize customers’ journey.
  • Behavioral Reporting: Assist the Ecommerce Trader with online behavioral reporting to trade the site effectively and efficiently.
  • Marketing Support: Support the Marketing Dept. across attribution projects, campaign tracking, tag management, and understanding the online customer journey.
  • Post-Promotion Analysis: Responsible for creating and presenting post-promotion and campaign analysis to be presented to wider teams and senior management.
  • Merchandising Collaboration: Work closely with local and global merchandising teams to report on online product and category performance and provide stock status updates.
  • Forecasting and Project Insight: Support with techniques for the Ecommerce forecast and enhance project insight for the business.
  • Behavior Evaluation: Evaluate consumer and website behavior across all digital channels and implement segmentation such as behavioral analysis.
  • Ad-Hoc Analysis: Notify the project team about abnormalities or variances through ad-hoc analysis.

FAQs

What is the primary mission of the E-Commerce Analytics Specialist role at Pandora?

The primary mission is to provide analytical support for Pandora within the SEMEA Region, defining key performance parameters and creating regular reports to track progress and drive online business growth.

How many years of experience are required for this position?

At least 3-5 years of experience in a data analytical or eCommerce trading role is required.

Which analytics tools will the E-Commerce Analytics Specialist work with?

The specialist will work primarily with Adobe Analytics and BI tools, along with other analytical tools like Power BI and Tableau.

Is knowledge of customer insight principles necessary for this role?

Yes, a strong understanding and application of best practice customer insight principles are essential for this role.

What kind of educational background is preferred for this position?

A master's degree in Marketing, Consumer Insights, E-commerce, or Digital is preferred for candidates applying for this position.

Will the E-Commerce Analytics Specialist be collaborating with other teams?

Yes, the specialist will collaborate closely with local and global teams, including those in eCommerce, Marketing, and Merchandising.

Are there any specific skills essential for this job?

Essential skills include proficiency in Adobe Analytics, advanced Microsoft Excel skills, and familiarity with tools like Power BI and Monetate.

What are the personal characteristics important for success in this role?

Important characteristics include being commercially focused, pro-active, results-oriented, having strong analytical skills, and the ability to communicate complex findings clearly.

Are there opportunities for professional development or training in this role?

Yes, the role includes providing analytics and systems training to teams, suggesting opportunities for professional growth.

What are the main benefits offered with this position?

Benefits include smart working (2 days a week), a daily meal ticket of 11.50 Euros, and an early start to the weekend on Fridays.

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.

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