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E Store Sales Assistant

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

Requirements

  • Accuracy and Attention to Detail
  • Confident and clear communication skills
  • Passionate about retail and customer service
  • Desire to learn and improve your knowledge/skills
  • Willingness to carry out piercing services for our customers (training provided) (Optional)
  • Flexible in working hours and adaptable to change
  • Enhanced company sick pay and pregnancy loss and support

Responsibilities

  • In our E Store Sales Advisers, we look for a positive mindset, people who can support their team to get things done and enjoy getting involved.
  • Your role at Superdrug as one of our E Store Sales Advisers will be all about customer service, you’ll be picking the e-orders that come through from our online customers and packing them to be sent directly to their doors.
  • You’ll also be delivering excellent service to our customers in store.
  • You’ll help ensure that the store is well stocked, and a high level of store presentation is maintained and actively be involved in achieving the store targets.

FAQs

What are the working hours for the E Store Sales Assistant position?

The working hours are weekdays, evenings, and weekends, totaling 20 hours a week with the opportunity to work more hours.

What is the salary range for this position?

The salary for the E Store Sales Assistant role ranges from £8.65 to £11.75 per hour.

What does the role of E Store Sales Assistant involve?

The role involves picking and packing e-orders for online customers, delivering excellent in-store customer service, ensuring the store is well stocked, maintaining high store presentation standards, and achieving store targets.

What skills are required to succeed in this role?

The skills required include accuracy and attention to detail, confident and clear communication skills, a passion for retail and customer service, a desire to learn and improve, flexibility in working hours, and adaptability to change.

Is training provided for any specific tasks?

Yes, training is provided for those who wish to carry out piercing services for customers, although this is optional.

What benefits are offered to E Store Sales Assistants?

Benefits include up to 28 days of holiday, up to 30% discount for you and a nominated friend or family member, excellent training, great sales incentives, and access to Wagestream for real-time tracking of earnings.

How does Superdrug support its employees regarding sick pay?

Superdrug offers enhanced company sick pay along with support for pregnancy loss.

How can I find more information about data management at Superdrug?

For information about how Superdrug manages and stores your data, you can visit their privacy policy page at www.superdrug.jobs/privacy-policy/.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.

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