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E Store Sales Assistant

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Newcastle

Requirements

  • Accuracy and Attention to Detail
  • Confident and clear communication skills
  • Passionate about retail and customer service
  • Desire to learn and improve your knowledge/skills
  • Willingness to carry out piercing services for our customers (training provided) (Optional)
  • Flexible in working hours and adaptable to change
  • Enhanced company sick pay and pregnancy loss and support

Responsibilities

  • In our E Store Sales Advisers, we look for a positive mindset, people who can support their team to get things done and enjoy getting involved.
  • Your role at Superdrug as one of our E Store Sales Advisers will be all about customer service, you’ll be picking the e-orders that come through from our online customers and packing them to be sent directly to their doors.
  • You’ll also be delivering excellent service to our customers in store.
  • You’ll help ensure that the store is well stocked, and a high level of store presentation is maintained and actively be involved in achieving the store targets.

FAQs

What are the working hours for the E Store Sales Assistant role?

The working hours are 27 hours a week, with opportunities to work more hours on weekdays and weekends.

What is the salary range for this position?

The salary ranges from £8.65 to £11.75 per hour.

What qualities are you looking for in an E Store Sales Assistant?

We are looking for individuals with accuracy and attention to detail, confident communication skills, a passion for retail and customer service, a desire to learn and improve, and flexibility in working hours.

Is there any training provided for piercing services?

Yes, training for piercing services is provided, but it is optional.

What types of rewards and benefits do employees receive?

Employees receive up to 28 days of holiday, up to 30% discount for themselves and a nominated friend or family member, excellent training, great sales incentives, and access to Wagestream for tracking earnings.

Can I expect opportunities for progression in this role?

Yes, there are great opportunities to progress within the company.

What type of customer service responsibilities does this role entail?

As an E Store Sales Assistant, you'll be picking and packing e-orders, delivering excellent service to customers in-store, ensuring the store is well stocked, maintaining high levels of store presentation, and actively participating in achieving store targets.

How does Superdrug support employee well-being?

Superdrug offers enhanced company sick pay and support for pregnancy loss, along with other benefits.

Where can I find more information about data management and privacy?

More information about how Superdrug manages and stores your data can be found at www.superdrug.jobs/privacy-policy/.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.

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