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E11KB: Clearance Broker

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Fedex

5d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Logistics
  • Madrid

AI generated summary

  • You should have team skills, knowledge of clearance principles, import/export processes, and CHIEF entries, along with strong communication, attention to detail, analytical abilities, and PC skills.
  • You will review shipment data, create compliance declarations, clarify information with customers or agencies, resolve disputes, and build customer relationships under tight deadlines.

Requirements

  • Good team working skills with experience of contributing to team performance in a busy office environment
  • Experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements, CHIEF entries and commercial flights processing is desired
  • Customer focused with excellent communication skills
  • Attention to detail and the ability to make sound numerical decisions within tight time deadlines
  • Good analytical and problem-solving skills
  • Good Microsoft Office and PC skills

Responsibilities

  • Reviewing shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied
  • Using in-house systems to create accurate and legally compliant clearance declarations
  • Contacting customers or government agencies to clarify information when needed
  • Resolving routine customer and customs disputes
  • Building effective relationships with our customers and helping them to choose the best suited clearance services
  • Working within tight time frames in a busy office environment

FAQs

What is the role of a Clearance Broker at FedEx?

The Clearance Broker is responsible for reviewing shipment data, ensuring regulatory compliance, creating clearance declarations, resolving customer disputes, and building relationships with customers regarding clearance services.

What qualifications do I need to become a Clearance Broker?

Ideal candidates should have good team working skills, experience with Import/Export processes, excellent communication skills, attention to detail, analytical skills, and proficiency in Microsoft Office.

Is experience in customs clearance necessary for this position?

While experience or working knowledge of clearance-related principles and processes is desired, candidates with strong communication and analytical skills may also be considered.

What career opportunities are available within FedEx for a Clearance Broker?

FedEx offers great career opportunities for growth and development within the company, supporting your career path and investment in skill development.

What type of training is provided for new Clearance Brokers?

New Clearance Brokers will receive training to get started, along with on-the-job learning opportunities and access to extensive resources to further develop their skills.

Are there any additional benefits for FedEx employees?

Yes, FedEx offers an attractive compensation package, employee reduced-rate shipping, a tuition assistance program, an employee assistance program, and opportunities for professional development.

What is FedEx's stance on diversity and inclusion in the workplace?

FedEx is committed to a diverse and inclusive workforce and provides equal growth opportunities for all employees.

How does FedEx's People-Service-Profit philosophy affect employees?

The People-Service-Profit philosophy emphasizes caring for employees, which in turn leads to excellent service for customers, contributing to the overall success and profitability of the company.

In what environments will a Clearance Broker work?

A Clearance Broker works in a busy office environment, often requiring the ability to handle tight time frames and manage multiple tasks efficiently.

What types of skills are emphasized for success in this role?

Key skills include strong communication, teamwork, attention to detail, analytical thinking, problem-solving, and proficiency in Microsoft Office and PC skills.

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Fedex

Transportation
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.