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Easyvista Consultant

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Inetum

11d ago

  • Job
    Full-time
    Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Lisbon

AI generated summary

  • You need a degree in Computer Engineering, experience in user support, knowledge of ticketing tools, T-SQL, SQL-Server, and LINUX, plus fluency in English and agile methodologies.
  • You will support users, deploy developments, diagnose technical problems, engage in projects, perform troubleshooting, and produce documentation and reports on the EasyVista application.

Requirements

  • Degree in Computer Engineering or similar experience.
  • Proven experience as a service desk technician or in another user support role.
  • Experience using ticketing tools (EasyVista or others will be considered an advantage).
  • EasyVista Foundation certifications (will be considered an advantage).
  • Technical knowledge and experience in T-SQL, SQL-Server, and LINUX.
  • Technical knowledge and experience in PHP and XML (will be considered an advantage).
  • Fluency in English, both written and spoken.
  • Experience with agile methodologies.

Responsibilities

  • Provide user/business support for the EasyVista application in large-scale client environments.
  • Deploy developments into production within the EasyVista application.
  • Analyze and diagnose technical problem resolutions with the EasyVista application.
  • Engage in large-scale projects.
  • Perform basic technical problem diagnosis and resolution.
  • Produce technical documentation and reports.

FAQs

What is the primary role of an EasyVista Consultant at Inetum?

The primary role of an EasyVista Consultant at Inetum is to provide user/business support for the EasyVista application in large-scale client environments, deploy developments into production, analyze and diagnose technical issues, and engage in large-scale projects.

What qualifications are required for this position?

Candidates should have a degree in Computer Engineering or similar experience, proven experience in a service desk technician or user support role, and technical knowledge in T-SQL, SQL-Server, and LINUX.

Is experience with EasyVista necessary for this position?

While direct experience with EasyVista is advantageous, experience using other ticketing tools will also be considered.

Are there any specific certifications that could enhance a candidate's application?

Yes, EasyVista Foundation certifications and other relevant technical certifications will be considered advantageous.

What technical skills are preferred for candidates applying for the EasyVista Consultant role?

Preferred technical skills include experience with PHP and XML, along with strong knowledge in T-SQL, SQL-Server, and LINUX.

Is fluency in English required for this position?

Yes, fluency in English, both written and spoken, is required for this role.

What type of work regime is offered for this position?

The position offers a hybrid work regime, combining remote work with on-site requirements.

What kind of company is Inetum?

Inetum is a leading European digital services company that focuses on enhancing the digital impact on businesses, public entities, and society, partnering with major software manufacturers to tackle challenges in digital transformation.

In which country is this position located?

This position is located in Portugal.

What type of employment contract is offered for this position?

The position offers a "Contrato sem Termo," which translates to an indefinite contract.

Consulting
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

Inetum is a global IT services and consulting company that offers digital transformation solutions, including IT consulting, software development, and managed services. Their mission is to help organizations improve their performance and adapt to technological changes through innovative and tailored digital solutions. Their purpose is to drive business growth and efficiency by leveraging technology to meet the unique needs of their clients and foster long-term partnerships.