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eCommerce Trading Specialist (m/f/d) - Hamburg

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Marketing
  • Hamburg

AI generated summary

  • You should be an eCommerce pro with platform expertise, analytical skills, team-oriented, results-driven, and fluent in English; German/Dutch knowledge is a plus.
  • You will lead trading activities for 2-3 markets, execute strategies, analyze sales trends, optimize website performance, collaborate with teams, and enhance customer engagement.

Requirements

  • A commercially driven eCommerce professional with experience in onsite trading or digital retail
  • Skilled in using eCommerce platforms like Salesforce Commerce Cloud or similar solutions to execute trading strategies
  • Analytical and data-driven, with a proven ability to translate insights into impactful actions
  • Familiar with the online retail landscape and online shopping behavior
  • A collaborative team player who thrives in dynamic environments and is passionate about delivering exceptional digital experiences
  • Results-oriented, proactive, and committed to contributing to both individual and team success
  • Fluent in English, and basic knowledge in German and/or Dutch are welcome

Responsibilities

  • Lead daily trading activities for 2-3 markets ensuring revenue, conversion, and other key metrics meet or exceed targets
  • Execute market-specific strategies to capitalize on local opportunities, align with seasonal trends, and optimize trading performance
  • Monitor sales trends, identify growth opportunities, and adapt strategies to maximize the market’s potential
  • Partner with the eCommerce Trading Manager to ensure that market-specific goals align with regional and global priorities
  • Collaborate with the eCommerce Content Manager to tailor the customer journey for specific markets ensuring it aligns with local customer preferences and cultural nuances
  • Continuously improve website usability, navigation, and promotional setups to enhance the shopping experience for local audiences
  • Launch testing and experimentation initiatives (e.g., A/B testing) to optimize customer engagement and site performance in multiple markets
  • Work alongside other Trading Experts and cross-functional teams to share insights, align on best practices, and enhance overall team performance
  • Collaborate with local departments and the Global eCommerce team to implement market-relevant strategies and technical improvements
  • Actively contribute to a culture of collaboration, innovation, and shared success within the trading team
  • Use analytics tools to track key performance metrics for 2-3 markets, providing regular reports and actionable recommendations
  • Identify market-specific trends and insights to inform trading strategies and improve commercial outcomes
  • Proactively propose optimizations to improve conversion, average order value, and customer retention

FAQs

What is the primary responsibility of the eCommerce Trading Specialist?

The primary responsibility is to drive commercial performance for 2-3 Northern Europe markets, ensuring Pandora's digital storefront excels in delivering sales growth, profitability, and an exceptional customer experience.

What qualifications are required for this position?

Candidates should have experience in onsite trading or digital retail, be skilled in using eCommerce platforms such as Salesforce Commerce Cloud, be analytical and data-driven, and fluent in English, with basic knowledge in German and/or Dutch being welcomed.

What type of work environment can I expect at Pandora?

You can expect an internationally successful company with a flat hierarchy, a highly motivated team, and a focus on personal and professional development, along with a modern office space in Hamburg.

Are there opportunities for professional development?

Yes, Pandora offers personal and professional development through regular e-learning modules, trainings, and workshops.

What kind of employee benefits does Pandora provide?

Benefits include a discount on jewelry, gym membership at a reduced corporate rate, cooperation with corporate benefits for discounted tickets, monthly vouchers, a subsidized public transport ticket, a company pension scheme, and flexible working hours with opportunities for mobile working.

How does Pandora promote teamwork and collaboration?

The role involves working alongside other Trading Experts and cross-functional teams to share insights, align on best practices, and enhance overall team performance, contributing to a culture of collaboration, innovation, and shared success.

Does Pandora celebrate special employee occasions?

Yes, Pandora celebrates special moments such as birthdays by providing a special leave day, along with corporate events in the summertime and at Christmas.

How will my performance be monitored in this role?

Your performance will be monitored using analytics tools to track key performance metrics for the assigned markets, with regular reports and actionable recommendations provided.

What is the company culture like at Pandora?

The company culture is characterized by a can-do attitude, collaboration, and a genuine care for employee well-being, including initiatives to celebrate special moments and provide a supportive work environment.

Is there flexibility in work hours?

Yes, Pandora offers flexible working hours with opportunities for mobile working and a Mobile Working Kit Allowance.

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.