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Editorial Operations Associate

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RELX Group

Oct 30

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Media & Journalism
  • Chennai
  • Quick Apply

AI generated summary

  • You need attention to detail, strong organization, customer service skills, a willingness to learn technical publishing, teamwork, and the ability to work UK shifts (2 PM – 11 PM IST).
  • You will manage journal correspondence, support authors and reviewers, oversee manuscript submissions, ensure guideline compliance, monitor peer reviews, and enhance team operations.

Requirements

  • Have attention to detail and organizational skills.
  • Demonstrate hospitality in all customer interactions and communications.
  • Be interested in learning and developing deep understanding of technical publishing processes and policies.
  • Be a collaborative team player with a willingness to deliver successful solutions to interesting problems.
  • Be passionate about delivering great service to stakeholders and clients as part of a collaborative team.
  • Comfortable in Working in UK shift ( 2 PM – 11 PM IST).

Responsibilities

  • Managing journal correspondence, providing exceptional customer support to authors, reviewers, and staff.
  • Upholding article submission and revision guidelines.
  • Guiding manuscripts through an online manuscript submission system to editorial decision.
  • Monitoring peer review process with a goal of obtaining timely feedback from reviewers.
  • Performing detailed technical checks on accepted manuscripts to ensure compliance with publication guidelines.
  • Developing operations expertise, working with others to continuously impact the quality, timeliness, and effectiveness of the team.

FAQs

What is the main focus of the Editorial Operations Associate role?

The Editorial Operations Associate will manage projects from inception to release and be the main point of contact for internal and external stakeholders, helping facilitate the publication of impactful scientific discoveries.

What are the working hours for this position?

The position requires working UK shift hours, specifically from 2 PM to 11 PM IST.

What qualifications are required for this role?

Candidates should have attention to detail, organizational skills, a collaborative attitude, a willingness to learn about technical publishing processes, and a passion for delivering great service.

What types of customer support responsibilities does this role involve?

The role involves managing journal correspondence and providing exceptional customer support to authors, reviewers, and staff.

Are there opportunities for professional development?

Yes, the company promotes continuous learning and development, encouraging team members to work together to enhance the quality, timeliness, and effectiveness of operations.

What benefits can employees expect from this role?

Employees can expect comprehensive health insurance, flexible working arrangements, employee assistance programs, paid time off, and various family benefits among others.

Is there support for work-life balance?

Yes, the organization promotes a healthy work/life balance and offers flexible working arrangements to help employees fit their personal commitments.

How does the company recognize long-term commitment?

The company offers long-service awards to recognize dedication and commitment to the organization.

What measures are in place for employee wellness?

The organization provides access to medical screenings, an employee assistance program, and various wellbeing initiatives to support employee health and wellness.

Does the company provide transportation for employees?

Yes, there is free transport provided for pickup and drop-off from home to office in Chennai.

What is the company's stance on diversity and inclusion?

Elsevier is an equal opportunity employer and is committed to providing a fair and accessible hiring process without discrimination based on various protected characteristics.

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RELX Group

A global provider of information-based analytics for professional and business customers across industries.

Technology
Industry
10,001+
Employees
1880
Founded Year

Mission & Purpose

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions. Please note that RELX does not contact people through social media and offer them jobs or contracts. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx

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